Graduate Programs Recruiter - Olin Business School - 37350
Washington University in St. Louis
July 21, 2017
St. Louis, Missouri
Full-time - Experienced
Higher Education Institution
Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
The Graduate Program Recruiter collaborates with a team of recruitment and admission staff to engage with prospective students through the recruitment process of various master’s programs. Role focuses on initiating and nurturing prospective student interest in Master's programs through a variety of channels including in person, phone, on-line and on and off campus events, as well as providing counseling on program and school differentiators, attributes and overall selling points. Counseling and guidance will be primarily executed through 1:1 meetings and creating/sending communication to students at all stages of the admission cycle.
Primarily active in the recruitment process but the Graduate Program Recruiter may also be involved in the admission process through the execution of interviews. Knowledge of the admission requirements, learning outcomes of the program and experience required. In charge of maintaining accurate data on how students are progressing through the recruitment cycle as well as overall reporting trends on a weekly, monthly and yearly basis.
Additional responsibilities focus on spearheading and managing on and off campus event planning and execution, travel planning, community outreach initiatives, interview process, alumni engagement and cross unit collaboration.
Generates interest in Olin Master's programs and maintains effective communication with perspective students regarding graduate programs
Manages prospective students by maintaining extensive contacts; monitoring application progress from start to completion. Works with Customer Relational Management System to track communication and outreach with prospective students.
Qualifies prospective students through program enrollment requirements and admission interviews.
Responsible for retention of newly admitted students and meeting enrollment goals.
In charge of assisting the student with pre-enrollment activities and participates in orientation.
Responsible for developing and executing on Recruitment Roadmaps and New Admit plans for the programs assigned.
Collaborates with Student Services, Career Services and Marketing Teams to disseminate information on progress to goal and encourage best practices and transparency in process.
Marketing, Events & Recruitment:
Acts as primary representative and attends recruitment events that include but are not limited to, college fairs, community meetings, and domestic and international recruitment fairs
Must be willing to travel as needed.
Coordinates with internal and external teams to create communications to prospective students and admitted students. Types of communication may include emails, phone calls, relevant industry or program news releases, blogs, call campaigns and recruitment or yield information.
Organizes, plans and executes on and off campus recruitment events for prospective students and participates on admission and recruitment oriented panels as needed.
Assists recruitment team in identifying market trends and develops recruitment and admission strategies, collaborates with marketing department on marketing projects and creative initiatives. Will assist the team in executing on quarterly updates on web and other marketing materials in order to ensure accurate and consistent data is being presented and disseminated appropriately.
Collaborate with events coordinator on-campus recruiting event planning and places the on the web when appropriate.
Develops power point presentations for virtual, on and off campus marketing purposes and ensures that program presentations are up-to-date with correct information, updated faculty, ambassador and alumni profiles when applicable.
Under direction and in collaboration with teams, will execute on Undergraduate Classroom and Organization outreach. Assist with finding classes, faculty support, presentations, marketing materials, and attend advisor meetings as needed.
Assists with targeted diversity recruitment: military, women, ethnic, geographic, etc. Primary roles to include: assist teams in diversity messaging and communication, creating email templates, assist admission with tracking applications, assist management with creating follow up plan to nature connections made events and tracking diverse prospects in campaigns through admissions cycle.
Interviews applicants for academic aptitude, interviewing skills and communication proficiency.
Communicates with stakeholders on current status of application totals and decisions, elements of diversity and scholarship awards.
Makes recommendation on referrals across the portfolio to cross-sell effectively.
Tracks any overdue deposits and attempt to move the student to accepted offer status.
In charge of conducting audits on all admitted students requesting a deposit extension prior to sending to admission for consideration.
Works with teams to identify applicants who did not complete their application by a specific deadline and determine if they should be moved to limited status.
Computer & Technical Expertise:
Establish and maintain facility with computer operating systems pertaining to general inquiries, admission, and financial aid for purposes of efficient and concise record keeping and generation of communication and reports.
Establish expertise in CRM, Application system, Interview Scheduling System, Event Systems, Reporting Software and other computer systems as needed.
Reporting functions to include: verifying tour lead excel lists with CRM, quality control checks with teams to ensure proper follow up with leads/prospects for all events, monthly updates on how prospects and applicants are progressing thru the cycle and notifying management of any trends. Regular updates on progress to goal from Prospect to Enrolled stage.
In charge of collaborating with operations team on End of Cycle Clean up, Program Audits, Final Program Data and Orientation Surveys.
Develop expertise in the evaluation and use of emerging outreach tools such as other social media channels.
Bachelor's degree required. Three year’s related work experience.
Business education preferred. Previous university experience helpful.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplin...ary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.