Undergraduate Education Student Support Specialist
George Mason University
August 10, 2017
Full-time - Experienced
Higher Education Institution
Undergraduate Education Student Support Specialist
The George Mason University Office of the Provost seeks a professional Undergraduate Education Student Support Specialist who has a passion for transformative education. George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.
The Student Support Specialist position will report to the Associate Provost for Undergraduate Education, and work closely with the Assistant Director of the Office of Student Scholarship, Creative Activities, and Research (OSCAR) and other members of the Undergraduate Education team. This position will be responsible for a variety of student activities, including:
Tactfully, ethically, and rapidly manage Undergraduate Education Academic Actions (course substitutions, waivers, and other academic appeals); researching cases, consulting with a variety of offices and committees across Mason, presenting potential solutions; and communicating with constituents;
Develop and expand student programs that increase student participation in Mason Impact activities, including include supporting Federal Work Study Assistants, managing the OSCAR Fellows, creating a Mason Impact navigation website for students, meeting with student groups, participating in Admissions and Orientation events, advising individual walk-ins; and
Be creative and resourceful in sharing opportunities for students, and develop new programming.
The incumbent will need to be able to work well in a team environment, understand the vision of the Mason Impact, and be able to take independent responsibility for supporting students. The ideal candidate will have:
Undergraduate degree in any discipline, or an equivalent combination of education and experience;
Experience in undergraduate academic advising and/or creating educational programming in higher education;
Strong written, oral, and interpersonal communication skills;
Demonstrated ability to take initiative in analyzing and accomplishing tasks, problem-solving, and ability to prioritize and juggle multiple tasks;
Demonstrated professionalism, flexibility, organization, and curiosity;
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint);
Experience with creating/editing websites and using social media; and
Demonstrated ability to handle sensitive student information, in accordance with Family Educational Rights and Privacy Act (FERPA).
Master's degree in any discipline;
Demonstrated academic advising experience;
Knowledge of Mason's undergraduate curriculum, advising, policies, and catalog; and
Experience with Ellucian Banner, DegreeWorks, Student Success Collaborative, and other programs.
Criminal Background Check: Standard Background Check
Mason Ad Statement:
Great Careers Begin at Mason!
George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.
Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.
If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!
George Mason University, Where Innovation is Tradition.
Special Instructions to Applicants:
For full consideration, applicants must apply for position number 02433z at http://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter highlighting your strengths with respect to the position description (no more than one page), resume, and a list of three professional references with contact information. Review of applications will begin after August 22, 2017, and continue until the position is filled.
George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
George Mason University is Virginia's largest public university located in the suburbs of Washington, D.C. With strong undergraduate and graduate degree programs in engineering, information technology, public policy, economics, visual and performing arts, life sciences and biotechnology, Mason prepares its alumni to succeed in the workforce and meet the needs of the region and the world.