Projects and Planning Manager – Strategic Communications
February 15, 2018
About the Position:
This position serves as the Strategic Communications team's lead special projects manager and planner, overseeing the timely and thorough delivery of key priority initiatives and working closely with the Assistant Vice Chancellor on high profile initiatives, including organizational structure, change management, and developing and implementing performance and success metrics. Works with other members of the team and across the Division of Communications to manage systems, processes, and to develop new protocols in an effort to deliver enhanced internal and external communications results for the entire Division and the University. As needed, this position also will develop and disseminate content for key target audiences across traditional and digital communications channels.
The Office of Strategic Communications designs and executes integrated communications strategies to protect and enhance Vanderbilt's local, national and international reputation, and positions the university as one of world's leading academic research institutions across a variety of digital and traditional channels.
About Vanderbilt University:
Vanderbilt is a renowned private institution founded in 1873 located a little more than a mile from downtown Nashville, TN. The university's students, faculty, staff and visitors frequently cite Nashville as one of the perks of Vanderbilt. VU is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt was recently ranked #1 in the Princeton Review among 382 top colleges and universities for ‘happiest students’ - as well as #2 for ‘best quality of life’ and ‘great financial aid,’ #5 for ‘best run colleges’ and ‘beautiful campus,’ and #6 for both being in a ‘college city that students love’ and having ‘great campus/city relations.’
Duties, Responsibilities, and Expected Outcomes:
Develops and manages various high-level initiatives, research products, and reports, and other special projects as assigned by the Assistant Vice Chancellor.
Drives and monitors project plans, budgets, timelines, and workflow through successful completion.
Serves in centralized role developing and overseeing performance criteria for the team and individual staff members' success, including through qualitative and quantitative data collection and analysis.
This will include managing the team's key performance indicators and measurement tools.
Writes and creates high-quality monitoring and measurement reports to report on performance, understand the competitive landscape, and measure profile-building efforts and results.
Works directly with the Assistant Vice Chancellor to develop, implement, and monitor the roll-out of a strategic plan that reflects and delivers on the University's communications priorities.
Provides thorough written and verbal updates on projects to stakeholders across the division, including the leadership team.
Coordinates the execution of high-priority and cross-cutting initiatives, including those involving other teams across the division and the university.
Working with the AVC, writes, implements and structures the team's internal processes and protocols, including for knowledge management purposes and record-keeping.
Provides as needed direct communications support on priority projects, including developing content, media outreach, and issues management.
Works with the AVC to handle sensitive and/or highly-visible issues, both internally and externally-facing, requiring a high degree of discretion and diplomacy.
Candidates must have a Bachelor's degree in a related discipline and at least 5 years of experience serving in a communications role or project management role, with a track record of data analysis, organizational development, and change management experience.
The most competitive candidates are likely to have an advanced degree
Demonstrated understanding of the university's mission, values, goals and priorities and an ability to ensure that all are considered in developing communications strategies
Proven excellence in both oral and written communications skills
Understanding of media relations, including monitoring and metrics, and a full understanding of how to navigate social media tools and audiences
Acceptance of Feedback – Takes constructive criticism with grace, and makes improvements without taking it personally or holding grudges. When wrong, owns it – freely admits mistakes.
Adaptability – Reads cues and adapt accordingly. Adjusts style and approach to accommodate the styles and needs of others. Can anticipate and effectively de-escalate potential conflicts.
Creative Thinking – Goes beyond the boundaries of the job description, willingly takes on new challenges, and finds creative solutions rather than always awaiting direct instructions.
Internal Number: 1800261
About Vanderbilt University
Vanderbilt University is a center for scholarly research, informed and creative teaching, and service to the community and society at large. Vanderbilt will uphold the highest standards and be a leader in the quest for new knowledge through scholarship, the dissemination of knowledge through teaching and outreach, and the creative experimentation of ideas and concepts. In pursuit of these goals, Vanderbilt values most highly intellectual freedom that supports open inquiry, equality, compassion, and excellence in all endeavors.