Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 37.5 hours per week.
Department Name/Job Location:
This position is in the Brown School at Danforth Campus.
The Communications Manager for marketing will help increase the capacity and capability of the Brown School to undertake effective, strategic marketing communications, serving as “second in command” of the School’s communications department.� Specifically, this individual will develop and execute marketing communications plans and activities for key Brown School departments, programs and initiatives, specifically the Master of Social Work degree program, Master of Public Health program, PhD programs, new Master of Social Policy program, professional development program, and other new programs and initiatives as they arise.
The individual will also help support the communications needs of departments that all play a role in driving School reputation, student enrollment, educational excellence and overall word-of-mouth.� The primary departments include, but are not limited to: Admissions, Alumni and Development, Academic Affairs, Office of Career Services, Office of Field Education, Office of Diversity, Inclusion and Equity, Office of Faculty Affairs and Research, Office of Global Programs.
Activities include: development of integrated marketing communications strategies and timelines (both within, and as appropriate, across related departments), collateral creation, audience recommendations and other media needs, related events and sponsorships.
They will also engage regularly in maintenance and usage of the school’s centralized customer relationship management (CRM) tool and assist in the strategic usage of CRM to advance school-wide and departmental strategic objectives.
The manager will ensure that adequate and appropriate resources are allocated and organized effectively and will elevate needs, requests and issues to the Director of Communications as needed.
PRIMARY DUTIES AND RESPONSIBILITIES:
Serve as a project manager for the execution of major projects for departments/units., Write, review and proofread material and news stories for AP Style, Brown School style and Brown School and university brand standards.
The Communications department serves Dean’s Suite-level priorities, but also responds to requests for communications strategy, collateral and assistance from the School’s many “client” departments and 15 research centers. In this role, the communications manager will:
Develop and administer communications plans for departments/units or projects and serve as point person for the communication of a consistent image or “brand” for the School.
Guide the development of internal and external communications that support the complementary goals and objectives of the departments.� Key in this role will be the ability to juggle various requests, some last-minute, and be able to handle client service and strategy with finesse.
As part of assigning resources, this position will manage the hiring, training and time of the department’s student workers.
Serve as the communications lead and handle communications planning and outreach for signature annual school events, which include: Distinguished Service Awards; various social work, public health and policy conferences; Research Without Walls, Commencement, and more.
Manage student workers and digital media specialist in the tracking, editing and approval of events that appear on our social media feeds, website and intranet through the School’s EMS system and oversee approval on the monthly Events at Brown compilation e-newsletter.
Attend key events as warranted as Department of Communications’ team representative and/or event support.
Manage the content strategy for the School’s new website as well as digital signage and social media platforms in coordination with the digital media specialist. This includes assessing where content can be more effective, shifting faculty and student spotlights as needed, assessing home page content value, selecting stories to highlight on social media, and more. Assist in writing copy for these platforms as needed.
Other duties as assigned.
Bachelor’s degree in communications, journalism, marketing, business administration, English, or related field, or equivalent education and experience, with 3-5 years of progressive responsibility in the area of marketing communications.�
Master's degree in business administration, marketing, communications, journalism, English, or related field with at least five years of progressive responsibility in the area of marketing communications.
Ideal candidate must also possess superior writing, planning, and project management skills, as well as excellent analytical, organizational, and presentation skills.
Candidates should demonstrate a track record of creativity and effectiveness in developing and executing marketing communications plans to achieve business results and an understanding of best practices.�
Demonstrated ability to develop, manage and lead teams of individuals from different departments who have varied backgrounds and areas of experience.
Experience integrating the latest digital technologies to support communications programs.
Experience in leading and facilitating teams to develop targeted communications plans.
Experience in generating and using research data to drive plan development.
Experience or proficiency in some or all of Adobe Creative Suite software.
This is a PC environment, but a MAC is available for purposes of production work.
The Brown School uses SharePoint as its content management systems for intranet and external web sites.
The hiring range for this position is $46,215 - $60,080 annually.
-Retirement Savings Plan -22 vacation days -8 Paid Holidays -Sick Time -Tuition benefits for employee, spouse and dependent children -Free Metro Link/ Bus pass -Free Life Insurance -Health, Dental, Vision -Health Savings Accounts (HSA) -Long Term Disability Insurance -Flex Spending Plan -Other Benefits
Human Resources website (hr.wustl.edu)
Internal Applicant Instruction:
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Applicant Special Instructions:
Anticipated start date is May 2018.
It is recommended that applications be submitted by April 15, 2018.
A cover letter is required with your application materials to give us better understanding of your background and interest in this position.
You may upload your cover letter and other documents after submitting the application by selecting "add attachment" on the My Activities page, accessible by clicking in the My Activities box on the upper right hand side of your home page at https://jobs.wustl.edu/.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.