The Director of Communications supports the work of the Division of Academic Affairs and the University by guiding the strategy for all Divisional communications, website, and public relations messages and collateral with the goal of clear, consistent articulation of the University's mission and the Division's goals and programs. The individual evaluates and reports on effectiveness of communication strategies and recommends changes for improvements working in consultation with key stakeholders. The individual in this position works in coordination with communication and public relations offices and personnel at the University level and at the College and Service Unit levels to establish a comprehensive communications program that highlights key achievements aligned with University goals and initiatives. The position is a direct report to the Provost and Vice Chancellor, Academic Affairs, and has a dotted-line reporting relationship to the Assistant Provost. Leadership and Strategy (40%) Develop and recommend communication strategies to the Provost, including those associated with social media, as appropriate Develop measurable communication goals and an associated calendar that identifies essential phases of the academic year Develop and oversee nomenclature guidelines, content and design for the Division that align with University brand standards Manage communications for the Division of Academic Affairs including coordination across the Division and University for academic-related initiatives Manage internal and external communication efforts communications for the Office of Academic Affairs Lead various complex projects, presentations, and publications associated with Academic Affairs including planning, coordination and direction across all colleges, departments, and academic units
Divisional Collaboration (30%) Complete research on complex research and program initiative topics and translate into clear, engaging language or visuals. Topics may include student success, faculty careers, program and unit evaluation, transfer students, ADVANCE Faculty Affairs and Diversity Office, and academic policy interpretation, among others over time. Partner with colleges and units within Academic Affairs and other divisions for special projects Collect and produce divisional announcements for Chancellor's Newsletter Maintain, compile, and produce annual organizational charts for the Division Oversee the collection and maintenance of digital assets.
Office of Academic Affairs Communication (30%) Manage email communications from departments for further internal or external distribution Develop the format and policies for content around weekly AA email distribution Ensure consistency and the application of standards Manage and support the collecting, editing, and formatting of materials and announcements and provide editorial and proofing support for announcements sent through the Office of Academic Affairs Assist in the development of communications and presentations for the Provost Conceptualize and create event promotion materials including signage, programs, design and marketing related to academic programs, policies, and initiatives Research, plan, develop and oversee social media presence for the Office of the Provost that aligns with University brand standards Coordinate and collaborate with Community Relations on the development and submission of various award nominations for faculty and staff in the Division Prepare and disseminate news releases, memos and feature stories through various media outlets internal and external in collaboration with Public Relations.
Minimum Experience / Education:
Bachelor's Degree in English, Journalism, Public Relations, Communications, or related area required.
Minimum 5-7 years of progressive professional communications experience in the communication or public relations fields.
Preferred Education Skills and Experience:
A Master's Degree and/or accreditation from a professional organization or the ability and commitment to attain one is preferred, but not required.
Direct experience with the development of a strategic communication plan and online/social media skills are strongly preferred.
UNC Charlotte is North Carolina's urban research institution. Our campus is located in the piedmont of North Carolina, just two hours from the mountains and three hours from the Atlantic Ocean. A large public university with a small college feel, more than 27,200 students consider UNC Charlotte’s 1,000-acre campus their home away from home.