Advertised Summary Job Description: Reporting to the Executive Director, CUIT Talent Services and working closely with the Columbia University Information Technology Senior Leadership Team, the Associate Director, CUIT Strategic Communications is responsible for developing and executing communication strategies to support the major initiatives and projects for Columbia University Information Technology. The incumbent will play a pivotal role in strengthening the conversation between campus constituents, namely administration, faculty, students and staff.
CHARACTERISTIC DUTIES AND RESPONSIBILITIES:
-Develops strategic communication plans for major CUIT initiatives and projects that leverage relevant channels (Intranet, CU website, social media, video, emails, etc.). Consults with stakeholders to identify objectives, strategies, target audiences, tactics and key messages and ensure objectives are met. -Evaluates current communication vehicles, develop strategies, identify core messages for specific audiences, and ensure accurate and effective delivery of those messages. -Develops and maintains collaborative working relationships within CUIT and provides guidance related to content for websites, social media, publications and other communication channels to ensure consistency of style, freshness and usability of content in support of CUIT's strategic and operational goals. -Works directly with the Executive Director and CUIT Senior Leadership on emergency communications, outages and critical stories involving CUIT. -Stays abreast of innovations in web communications, development tools and strategies, and technology to address the needs of CUIT. -Provides strategic communication plan for CUIT sponsored Women in Technology (WIT) initiative. -Establishes operational responsibilities and structure for ongoing communications, engagement, and outreach by exploiting existing capabilities. -Manages branding through website, signage and public information initiatives. -Creates reusable templates for effective communication. -Establishes editorial guidelines and provides oversight for creation of content for various CUIT communication channels. -Partners with Associate Director, Talent Services to identify new and creative ideas for internal communications to enhance employee engagement. This is inclusive of the quarterly employee newsletter. -Responsible for the development of content on the CUIT website, intranet and digital signage. -Assesses new media platforms and venues for outreach. -Communicates and provides messaging on CUIT initiatives to the campus community. -Serves as a key point of contact and coordination with the Office of Communications and Public Affairs and School-based communications officers on collaborative efforts to promote CUIT innovations and news across campus. -Serves as a key point of contact for annual updates and communications related to essential CUIT policies for the Columbia Community. -Performs special projects and other related duties as assigned.
General Minimum Qualifications: -Bachelor's degree or equivalent required. Advanced degree desirable. -Minimum 5-7 years related experience.
Additional Specific Minimum Qualifications: -Proven ability to understand and translate technology requirements and/or content into relatable communications for the larger campus community. -Demonstrated ability to develop and lead internal communications efforts. -Prior experience with posting and publishing through print and electronic mediums, including content management systems. -Experience with social media tools, web and/or intranet development. -Close attention to detail, sound news judgment, excellent oral and written communication skills and solid decision making. -Excellent oral and written communication, organizational and interpersonal skills. -Versed in Google app suite (Docs, Sheets, Slides) and MS Office ? including Word, Excel, PowerPoint and Outlook. - Working knowledge of Adobe Creative Suite/Creative Cloud, especially Photoshop, Illustrator, and/or InDesign required. -Experience with managing web content via Drupal or similar content management system required. -Experience managing and prioritizing multiple searches, projects and client relationships. -Ability to work after hours or on weekends as needed.
Preferred Qualifications: -Bachelor's degree in the area of journalism, communications, English, public relations or related field. -Prior experience working in an Information Technology setting. -Prior experience working in an academic or non-profit environment. -Basic video production and editing experience a plus. Familiarity with mobile app design and implementation preferred.
As a member of the National Collegiate Athletic Association (NCAA) and the Council of Ivy Group Presidents (Ivy League), it is imperative that members of the Columbia University community, in all matters related to the intercollegiate athletics program, exhibit the highest professional standards and ethical behavior with regard to adherence to NCAA, Conference, University, and Department of Intercollegiate Athletics and Physical Education rules and regulations.
Columbia University is an Equal Opportunity/Affirmative Action employer.
Internal Number: 126_169636
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.