Appalachian State University is an Affirmative Action/Equal Opportunity Employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.
Background Check Statement:
Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.
Eligibility for Employment:
Proper documentation of identity and eligibility for employment will be required before the hiring process can be completed.
Essential Duties and Responsibilities:
The Critical-Crisis Communications Specialist reports to the Associate Vice Chancellor and Chief Communications Officer in University Communications and is responsive to the Director of Public Safety & Chief of Police. This position is responsible for:
Serving as a lead member of emergency communications response team, and as such facilitates creation and distribution of emergency, crisis and critical communications.
Serving on university's Emergency Management Task Force.
Conducting emergency education and training exercises for University Communications, and serves as key point of contact for Department of Environmental Health, Safety, and Emergency Management staff.
Serving as Joint Information Center director during times of Emergency Operations Center activation for the university.
Developing, maintaining and updating crisis and critical communications plans for University Communications.
Serving as primary point of contact for weather communications for University Communications.
Attending major university events, including home football games and major sporting events, large concerts and public events, Commencement and Convocation ceremonies and other events as needed, representing University Communications in EOC as needed.
Serving as Joint Information Center director for Watauga County as needed and available.
Managing social media presence for University Police, Traffic and Environmental Health, Safety & Emergency Management.
Content manager for University Police, Traffic and Environmental Health, Safety & Emergency Management websites.
Managing email communications for University Police, Traffic and Environmental Health, Safety & Emergency Management.
Writing news releases as needed.
Bachelor’s Degree in public information or related field
4 to 7 years of demonstrated experience working in a communications capacity in a police, fire or emergency response setting
Public and private sector experience as well as knowledge of the higher education environment
Demonstrated experience working in crisis communications field, including managing a Joint Information Center, social media communications as related to critical/crisis communications, completion of FEMA training courses G-290 and G-291, ICS-100, ICS-200, ICS-300, ICS-400, IS-700, IS-702
Appalachian State University, located in Boone, North Carolina’s Blue Ridge Mountains, prepares students to lead purposeful lives as engaged global citizens who understand their responsibilities in creating a sustainable future for all. The transformational Appalachian experience promotes a spirit of inclusion that brings people together in inspiring ways to acquire and create knowledge, to grow holistically, to act with passion and determination, and embrace diversity and difference. Appalachian enrolls about 18,000 students, has a low faculty-to-student ratio and offers more than 150 undergraduate and graduate majors. It is one of 16 universities in the University of North Carolina system.