The Annual Fund Manager is responsible for the creation and execution of the Museum of Pop Culture’s annual fund program as part of a comprehensive fundraising program that meets set financial goals. The Annual Fund Manager will work closely with the Development team and Museum Membership Manager to meet these goals and provide support for other fundraising initiatives. As a new role to the institution, the right candidate will be able to seek and identify opportunity, have a thirst for creative thinking, and the ability to help catapult the individual giving program to robust success.
ESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned):
ANNUAL FUND DUTIES
Design, implement, manage, and evaluate annual fund strategy and approach for donors who contribute ≤$999
Execute a donor-centric moves management engagement strategy in order to identify, cultivate, solicit and steward donors to secure gifts and multi-year pledges from individuals including: timely acknowledgement, appropriate recognition, invitations to events, e-news communications, impact reporting and management of other mission experiences, where applicable
Manage data entry and gift processing for all contributions, utilize reporting to evaluate the success of the annual fund on a monthly and annual basis and assess the effectiveness of specific strategies
Write appeals, acknowledgement letters, correspondence, and other projects as assigned
Develop print and electronic solicitation and support materials for all constituency groups and segments
Prepare and send accurate and timely membership and pledge reminders on a monthly basis.
In collaboration with the CRM and Database Marketing Manager, develop and implement effective mass cultivation and solicitation strategies to improve retention, identify and invite donors to upgrade their support and reengage lapsed donors.
Work closely with marketing to implement appropriate social media and online giving strategies, new and/or upgrades to the website donor page staying informed of the latest trends and how or if they should be implemented
Make recommendations for assignment of donors to appropriate relationship managers and assist with prospect research
Create strategy memos for donors we seek to move up the donor pipeline
Work with program staff to collect stories and photos related to impact
Assist with other department events and initiatives as requested
DATABASE MAINTENANCE DUTIES
Design and produce reports, lists, extractions, etc. and take an active role in interpretation of data to track constituent behavior to inform giving behavior and monitor engagement
Manage the current CRM including gift entry, list management and report creation, maintain accurate constituent reports, ensure overall data integrity
Coordinate financial processing and guest information relating to fundraising events
Serve as point person for IT and Finance departments in matters concerning database performance
Track and monitor department revenues and expenses and reconcile both with the Finance department on a monthly and annual basis, in partnership with the Development team
Manage and maintain employee giving and matching gift company portals
Bachelor’s degree preferred; Minimum three to five years fundraising experience preferred, including annual campaigns or equivalent combination of education and experience.
Experience with CRM systems (Tessitura and Greater Giving) and other computer-based information systems preferred.
Ability to proactively anticipate and efficiently solve problems. Demonstrated ability to take initiative and a relentless drive toward outcomes and high aim.
Experience fundraising in museums or other membership-based institutions
Have a bias for action and lead with an innovative mindset
Ability to work and prioritize independently, while also working in collaboration with a team
Able to remain composed under stress, handles responses to criticism tactfully and takes responsibility for delivering on organization commitments.
Excellent written and verbal communication, presentation, and interpersonal skills.
Strong customer service orientation, with extensive experience in effectively addressing and resolving issues with constituents.
Excellent project management skills, including strong attention to detail while multi-tasking and ability to perform well given workload fluctuations inherent in the profession.
Travel, including evening and weekend work required
Work Environment & Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee is regularly required to sit, stand and walk. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee is frequently required to lift up to 30 pounds, and occasionally up to 50 pounds.
About Museum of Pop Culture
The Museum of Pop Culture is a leading-edge, nonprofit museum, dedicated to the ideas and risk-taking that fuel contemporary popular culture. With its roots in rock 'n'? roll, MoPOP serves as a gateway museum, reaching multigenerational audiences through our collections, exhibitions, and educational programs, using interactive technologies to engage and empower our visitors. At MoPOP, artists, audiences and ideas converge, bringing understanding, interpretation, and scholarship to the popular culture of our time.