In a fast-paced and dynamic environment, this position provides high-level administrative support to the Senior Director for Media Relations and News, the Director of Media Relations, and other staff within Media Relations and the Cornell Broadcast Studios. This person can serve as a first point of contact for the media, monitoring the general Media Relations phone, email and social media accounts and forwarding inquiries as appropriate. The Media Relations Associate (MRA) may also handle minimally-to-moderately complex requests for information, and answer questions regarding contact information, services, and procedures for Media Relations and the Cornell Broadcast Studios.
The MRA may work closely with the Media Relations and the Cornell Broadcast Studios team to respond to media requests, support campus events and assist in arranging interviews for university faculty, administration and students with journalists in the national, international and local news media.
Under the supervision of the Senior Director, Director or the appropriate Specialist, the MRA will assist in maintaining Media Relations outreach metrics, as well as media hits and strategic audience performance metrics, and may assist in creating highlight reports on Media Relations performance. Also under the supervision of the Senior Director, Director or the appropriate Specialist, the MRA may help respond to non-strategic service requests from on-deadline journalists and supports campus visits by journalists.
Under the supervision of the Senior Director, Director or the appropriate Specialists, the MRA will assist in maintaining the Media Relations website, uploading tip sheets, advisories, select releases and videos as appropriate, and regularly updating ‘In the News’ and ‘Top Stories’ sections. They also will monitor and maintain the Media Relations social media channels (Twitter, YouTube), posting and updated as needed; and, under the supervision of the Senior Director and the Director and with the support of entire Media Relations and Cornell Broadcast Studios team, the MRA will assemble and send the ‘Morning Scan,’ the daily report on significant media hits for Cornell University shared by 8:45 a.m. with the University's senior leadership and select communications partners.
As and when needed, the MRA will be responsible for office administration of tasks such as ordering supplies, handling mail, overseeing equipment maintenance and scheduling meetings and appointments for the Senior Director, Deputy Director and Media Relations Specialists. The MRA will develop and maintain office file management system in both conventional and electronic formats. Assist with event planning, approval processes, and transaction processing.
Associate's Degree with 2 to 4 years of administrative experience, or an equivalent combination of education and experience required. Excellent communication, interpersonal, and organizational skills. Experience with Macintosh OS. Must have ability to work within a team environment and demonstrated ability to provide a high level of customer service. Experience in, or demonstrated ability to engage with and support working journalists, schedule interviews and support media events. High level of confidentiality and a demonstrated ability to handle and prioritize multiple work assignments. Strong attention to detail.
Prior experience in an office requiring highly confidential and professional atmosphere desirable.
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No Visa sponsorship is available for this position.
No relocation assistance is available for this position.
University Job Title:
Administrative Asst IV
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