Department: College of Education and Human Development (CEHD)

Web Announcement:

Student and Administrative Office Support

The George Mason University College of Education and Human Development invites applications for the position of Student and Administrative Office Support. George Mason University has a strong institutional commitment the achievement of excellence and diversity among it's faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.

The College of Education and Human Development is seeking a detail-oriented, self-motivated individual to provide student and administrative office support to the Division of Special Education and disAbility Research.

Responsibilities:

• Interfacing with prospective and current students to respond to general inquiries, supporting advisors with processing and filing student paperwork and providing assistance with student outreach.
• Answering phones and directing calls at the front desk, processing and distributing mail, answering general program inquiries by email, phone and face-to-face.
• Assisting with data reporting.
• Managing social media.
• Responding to general student inquiries about the admissions process and admission status.
• Assisting faculty and staff with general clerical duties including, but not limited to, copying, mailing, faxing and filing.
• Keeping inventory of supplies and making monthly supply orders.
• Providing feedback on best practices in relation to customer service as well as efficiency of tasks and developing forms and procedures as needed to accomplish duties listed above.
  
  

Required Qualifications:

• Candidates must have exceptional verbal and written communication skills and strong organizational abilities; be able to interpret and apply policies, procedures and guidelines.
• Ability to analyze and solve problems; be able to effectively prioritize tasks; take initiative and be able to work independently. Experience with Microsoft Office Suite required.
• Demonstrated experience in a customer service position and demonstrated office experience required.
  
  

Preferred Qualifications:

• Familiarity with Banner and Patriotweb software preferred
• Priority will be given to candidates with experience in higher education, student interaction, and state policies.
  
  

Salary: Commensurate with education and experience.

Location: Fairfax, VA

Mason Ad Statement:

Great Careers Begin at Mason!

George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report “Up and Coming” spot for national universities and is recognized for its global appeal and excellence in higher education.

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Special Instructions to Applicants:

For full consideration, applicants must apply for position number 10478z at http://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

Equity Statement:

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.