The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Pennâ™s distinctive interdisciplinary approach to scholarship and learning.
Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.
The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.
Posted Job Title
Courseware Support Librarian
Job Profile Title
Job Description Summary
Reporting to the Courseware Services Manager, the Courseware Support Librarian will provide end-user support for the Universityâ™s Canvas Learning Management System, and other library-based instructional technology services, as well as collaborate with colleagues on special projects related to library services.
The Courseware Support Librarian will develop documentation and training for Canvas and integrated tools.Â S/he will communicate courseware updates to the campus community and manage the Canvas at Penn blog, our documentation and communication hub. S/he will receive, troubleshoot, and respond to support queries in a timely and accurate manner. S/he will participates in library public service activities including reference, instruction, and outreach, and in special projects and initiatives.Â
Specific duties include:
Provides functional and technical courseware support including help tickets, phone requests, and walk-in support;
Leads the Canvas Documentation Editorial Board (CDEB) and manages the Canvas at Penn site;
Participates in campus-wide committees like the Accessibility & Learning Technologies Group and Instructional Designers Working Group (IDWG);
Participates in activities and special projects that relate to the intersection of educational technology with teaching and learning.
Masterâ™s Degree in Library Information Science or related field and related experience or equivalent combination of education and experience is required.Demonstrated experience supporting instructional technology within a college or university setting. Demonstrated initiative and commitment to proactive, courteous service. Â Strong analytical skills. The ability to work both independently and collegially, and to collaborate effectively. Effective oral and written communication skills and presentation skills. Excellent interpersonal skills. Demonstrated experience teaching workshops. Experience with blogging or managing a social media presence in a professional or higher education setting preferred. Knowledge of accessibility issues in technology and/or higher education preferred.
Job Location - City, State
Department / School
$36,401.00 - $65,521.00
Affirmative Action Statement Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.
Special Requirements Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.
Internal Number: JR00010444
About University of Pennsylvania
Penn has a long and proud tradition of intellectual rigor and pursuit of innovative knowledge, begun by Benjamin Franklin in 1740. That tradition lives today through the creativity, entrepreneurship, and engagement of our faculty, students, and staff. Academic life at Penn is unparalleled, with an undergraduate student body of 10,000 from every U.S. state and around the world. The entering class of 2015 is the most talented and diverse in Penn's history. Consistently ranked among the top 10 universities in the country, Penn welcomes an additional 10,000 students to our top-ranked graduate and professional schools.