Harvard Medical School is seeking an energetic, creative, and charismatic Chief Communications Officer (CCO) to lead communications and marketing at the School. Reporting to the Executive Dean for Administration, the CCO works directly with the Dean of the Faculty of Medicine, Chief of Staff, and other senior leaders.
The Chief Communications Officer will:
Lead a team of 17, directly supervising seven staff. Together, they develop, manage, and direct the School's decanal, science, digital, social, and internal communications, as well as media relations, issues management, publications, executive speechwriting, and content marketing.
Plan and execute a broad range of strategic communications to promote the School's mission, values, and priorities to relevant stakeholders. Develop and define key messages and ensure clear and consistent delivery.
Develop a strategic communications plan to include evaluation metrics to proactively advance HMS's positioning and relevance. Expand the School's reach and impact with key audiences, including philanthropists, journalists, and thought leaders.
Serve as the Dean's principal communications advisor, overseeing communications strategy, crisis communications, public statements, and the preparation of remarks and other materials for the Dean's heavy schedule of meetings and public appearances.
Oversee internal communications that build community and keep faculty, staff, postdocs, and students engaged and informed. Serve as a member of the School's senior leadership teams and task forces.
Act as a chief spokesperson for HMS. Oversee proactive media relations strategies that raise the visibility of School priorities and research, education, and service programs. Lead the School's response to complicated issues, working closely with the Dean and senior leaders on media messaging.
Protect and elevate the HMS brand. Oversee branding and visual identity standards, including approval of branded materials across the HMS community. Co-lead the HMS Use of Name Committee, ensuring that any implied association is accurate and adheres to established policies.
Oversee publications, including the HMS in the News email, Harvard Medicine News e-newsletter, MyHMS internal e-newsletter, Harvard Medicine magazine, and annual Dean's Report. Guide the editorial team in setting the overarching vision and content direction while ensuring continued high quality and accuracy.
Drive the development of compelling and effective digital communications resulting in a vibrant and responsive range of online channels that support key program objectives and initiatives. Employ appropriate metrics and analytics to ensure effectiveness.
Work seamlessly with the HMS Office of Alumni Affairs and Development to help support and coordinate marketing and communications strategies that drive fundraising, participation, and engagement with alumni, donors, and prospects.
Foster and strengthen collaborative relationships with colleagues and departments, centers, institutes, and offices across the School. Develop and maintain strong partnerships with communications leads at HMS's 15 affiliated hospitals and research institutes.
Collaborate with colleagues in Harvard Public Affairs and Communications and Harvard Alumni Affairs and Development. Represent HMS at University-wide meetings of public information officers.
Manage the OCER budget.
Perform other related duties as assigned.
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation, and complementary health services.
Harvard access to athletic facilities, libraries, campus events, and many discounts throughout metro Boston.
The Harvard Medical School is not able to provide visa sponsorship for this position.
Salary Grade: 062
Union: 00 - Non Union, Exempt or Temporary
Bachelor's degree required with a minimum of 15 years of progressive experience in communications, journalism, marketing, public relations, or a related field required. Prior experience managing a team and supervising staff required.
Advanced degree preferred.
Leadership experience at an academic medical center, research institute, hospital, health system, or in higher education preferred.
Prior experience managing alumni and development communications preferred.
A proven leader and strong organizational thinker skilled in motivating and developing a diverse team of strategic communications professionals.
Demonstrated experience creating an environment where direct reports have the freedom and security to take initiative.
Handles complexities with resilience, resourcefulness, and optimism. Values open-mindedness, creativity, and agility in thought and tactics.
Confident decision-maker and a self-starter with high energy/drive.
Superior interpersonal and organizational skills, along with a demonstrated ability to think critically.
Demonstrated ability to move projects forward while anticipating future demands and opportunities.
Must be able to consistently exercise sound judgment and possess strong skills in the areas of negotiation, persuasion, and people and fiscal management.
Anticipates and effectively manages change. Demonstrated willingness to adopt new skills, take on challenging tasks, and exercise flexibility amidst changing conditions.
Deadline-driven with keen attention to detail and quality.
Demonstrated ability to lead and drive change in a large, decentralized, and complex mission-driven organization.
Proven ability to build productive relationships with and effectively advise senior leaders and faculty on communications-related issues and opportunities.
Experience managing and responding to communications crises, as well as identifying potential issues and developing proactive plans to address them.
Proven effectiveness in employing digital marketing and social media strategies. Ability to develop communications plans that fully leverage new technologies.
Excellent writing, editing, and oral communication skills.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 52405BR
About Harvard University Medical School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.