Under the supervision of ICAP's Deputy Director for Communications and Content Strategy, the Communications Officer will support communications activities and efforts designed to raise awareness and increase support for ICAP as a global health leader and to foster a more cohesive global organization -- overseeing ICAP's public-facing communications platforms and media; managing and improving internal communications, and maintaining and improving communications systems to improve efficiency and effectiveness.
Management of public-facing digital platforms- 30%
Maintain ICAP website, keep all information correct and up-to-date
Develop innovative content for ICAP website, including infographics, photo essays, short video segments, and multimedia experiences
Post content either originating from communications or provided by other teams (e.g., tools and resources)
Work with Communications team to develop and distribute social media platforms with a goal of increasing engagement through innovative thinking, strategic initiatives and vigorous activity
Manage email communications, including planning, coordinating, producing, and disseminating the RECAP newsletter and drafting/designing MailChimp eblasts to announce news and events to external constituents
Traffic news items to university and external news channels
Promote events through ICAP, MSPH, CU properties, events calendar, RSVPs, etc.
Manage and promote internal and external webinars
Management of internal news and reporting- 40%
Develop, maintain, and continuously improve comprehensive internal news reporting content procedures and platforms, including an internal news feed, internal newsletter, e-blasts, listservs, including adapting and using the intranet as an internal news delivery and engagement platform.
Provide regular data report on communications activities, including website, social media, materials production, with analysis and recommendations
Maintain global events and editorial calendars
Management of communications systems, tools, and resources- 30%
Conceptualize and manage website features and upgrades (supervising consultant developer)
Monitor and evaluate digital and communications analytics, providing meaningful evaluations of this data, reporting the analytics in useful ways for various audiences, including ICAP leadership, and making strategic recommendations to improve engagement with target audiences
Maintain, update and improve Communications resources on intranet
Monitor and facilitate email requests from external parties
Manage, organize, archive, tag, and service digital assets to internal teams and external parties as needed - including photos, graphics, videoclips, and digital publications and resources - through digital asset management system(s)
Oversee all digital business needs for the Communications team, including setting up POs and vendor contracts
Perform other duties as directed
Bachelor's Degree or equivalent combination of education and experience
Four years of experience in developing strategic communications and marketing in public policy, public health, or a related field.
Demonstrated experience in project management for communications.
Excellent writing, editorial and project management skills.
Skills in measuring, reporting, and analyzing communications metrics
Excellent skills managing electronic and social media and other online communication tools and platforms
Experience and expertise in management, manipulation and distribution of digital assets, including video, photos, and graphics.
Demonstrated ability to synthesize complex technical/scientific language for the web and other audiences/platforms.
Experience with managing vendor relationships, including processing contracts and invoices
Strong presentation skills and the ability to do basic graphic layout.
Strong interpersonal, time management, and coordination skills.
Experience in health-related campaigns and advocacy work
Experience managing and improving a WordPress website
Experience using Adobe Creative Cloud
International field experience
Work experience with an international NGO, government agency, or non profit
Foreign language abilities, especially French, Portuguese, Russian, and/or Swahili
Very limited domestic and/or international travel may be required
Equal Opportunity Employer / Disability / Veteran
Columbia University is committed to the hiring of qualified local residents.
Internal Number: 510410
About Columbia University
Columbia University is one of the world's most important centers of research and at the same time a distinctive and distinguished learning environment for undergraduates and graduate students in many scholarly and professional fields. The University recognizes the importance of its location in New York City and seeks to link its research and teaching to the vast resources of a great metropolis. It seeks to attract a diverse and international faculty and student body, to support research and teaching on global issues, and to create academic relationships with many countries and regions. It expects all areas of the university to advance knowledge and learning at the highest level and to convey the products of its efforts to the world.