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NOTIFICATIONS Special requirements - For full consideration, applicants are required to provide 3-5 writing samples and a diversity statement on what is your experience working to advance Diversity, Equity, and Inclusion. Please include these along with your cover letter.
Telecommuting- We are working remotely during the COVID pandemic and in the future when on-campus work is possible again positions in University Relations may be conducive to remote work.
ABOUT UC SANTA CRUZ UC Santa Cruz is a public university like no other in California, combining the intimacy of a small, liberal arts college with the depth and rigor of a major research university.
INITIAL REVIEW DATE (IRD) UC Santa Cruz staff jobs are posted until filled. Application materials submitted by 11:59 pm on the IRD will be routed to the hiring unit for consideration. NOTE: Materials submitted after the IRD will be forwarded only at the request of the hiring unit. Submit your materials before the IRD to ensure consideration by the hiring unit.
The Initial Review Date (IRD) for this job is: 09-23-2021
Dept Marketing Statement University Relations supports the teaching, research, and public service of UC Santa Cruz by making and keeping deep, heartfelt connections. Building enduring relationships among students, alumni, faculty, donors, and others is the lifeblood of our work and helps to make UC Santa Cruz a thriving community of knowledge, inquiry, public service, and social mobility.
We are a welcoming group of ambitious and creative professionals pursuing our mission in support of the university's overarching purpose. We take our work seriously because we care - but we don't take ourselves too seriously! The University Relations culture is lively and dynamic; we value collaboration; and our staff is resourceful, enthusiastic, and hard-working.
The division is a fun, friendly, and open place, and our colleagues are supportive of and positive about each other's goals and aspirations. We often jump in to help where needed, rolling up our sleeves to get the job done. We dare to approach challenges as opportunities. We seek creative ways to overcome obstacles, at times with limited resources, while keeping our eye on the objective: helping students achieve their goals, providing crucial public service, and advancing life-changing research and discovery.
We hope you are inspired by what we do and are excited to contribute to our mission. We are looking for candidates who do great work, and we hope they come from a number of different backgrounds and experiences. We aspire to build an increasingly diverse, equitable, and inclusive workplace. We encourage you to apply even if you do not believe you meet every qualification for the position but possess transferable skills and experiences.
Under the direction of the Executive Director for University Communications and working closely with the Campus Provost and Executive Vice Chancellor and the Vice Chancellor for Business and Administrative Services, the incumbent is charged with developing and implementing multi-channel communication plans to advance faculty and staff understanding and appreciation of university initiatives and policies.
Aligning with campus priorities, the communications director will help strengthen community and respect through effective and transparent communications that reflect and support the campus's commitment to advance diversity, equity, and inclusion.
The ability to balance short-term communication needs with developing strategic communication plans to advance long-term strategic initiatives in a fast-paced, dynamic environment is critical to the success of the university's employee-focused communications efforts.
The Director for Campus Communications must be comfortable collaborating with colleagues at all levels across campus, throughout the system, and in the Office of the President, as well as creating and shaping communications so that they are tailored to an employee audience.
APPOINTMENT INFORMATION Salary Information: Salary commensurate with skills, qualifications and experience.
No. of Positions: 1
Benefits Level Eligibility: This position is eligible for Full benefits
Schedule Information: Full-time, Fixed Percentage of Time: 100% Average Hours Per Week: 40 Days of the Week: Mon-Fri Shift Includes: Day
Employee Classification: This is a Career appointment
Job End Date: None
Work Location: Scotts Valley
Union Representation: None
Job Code Classification: 005887 (COMM SPEC 4)
JOB DUTIES 60% - Content Creation and Management
Working closely with the Campus Provost and Executive Vice Chancellor and the Vice Chancellor for Business and Administrative Services, the communications director develops and implements multi-channel communication plans to advance faculty and staff understanding and appreciation of university initiatives. Interprets complex issues and presents them effectively to an employee audience; adapts style, tone, and word choice to channel and address audience needs. Drives an editorial calendar that balances a variety of information to engage, support, and inspire employees across campus. Drafts, edits, proofreads, formats and distributes announcements affecting faculty and staff at UC Santa Cruz.
20% - Stakeholder Relationships
Forges and maintains strong relationships with colleagues across UC Santa Cruz and engages with peers across UC. Consults with campus colleagues for new topics and content based on trends within the university's competitive and cultural landscape. Contributes to communications projects from conception through completion. Works cross-functionally to support the rollout of communication campaigns/events across the university. Manages expectations to preserve stakeholder relationships and department reputation. Serves as a key member of the University Communications leadership team, working to ensure a coordinated internal and external communications program.
10% - Reputation Management
Supports internal brand-building and alignment. Ensures internal communications activities support public and community relations objectives. Monitors sentiment of employee audiences to identify potential reputational risks and proactively offer solutions. Manages a high volume of content, both original and submitted, ensuring mission and brand alignment.
5% - Crisis Communications
Actively partners with colleagues to incorporate employee perspectives in crisis communications planning and preparedness. Under supervision, communicates with internal audiences during crises, assisting with internal reputational management before, during and after such crises. Identifies reputational risks and gauging sentiment related to the university name and brand. Participates in scheduled crisis training exercises.
5% - Miscellaneous
Represents the unit's director at campus and systemwide meetings, conferences, and on systemwide conference calls; participates in governance activities of Communications and Marketing and University Relations by attending meetings, retreats, and planning sessions.
Excellent demonstrated ability to write clear, lively, engaging, and compelling copy in a variety of styles appropriate to target audiences, while ensuring adherence to the campus's tone and style.
Thorough knowledge of the fundamentals of writing, grammar, syntax, style, and punctuation.
Demonstrated fluency in the language, principles and practices that advance diversity, equity, and inclusion.
Demonstrated ability to develop and implement strategic, long-term communication plans.
Demonstrated ability to independently synthesize difficult material quickly and to produce high-quality, succinctly written copy under extreme deadline pressure.
Demonstrated ability to frequently and effectively interact and collaborate with multiple stakeholders in order to develop communication plans and materials that help enhance awareness of programs, initiatives, and news.
Demonstrated ability to collaborate effectively across units and with diverse constituencies.
Demonstrated ability to establish and meet deadlines for all work.
Demonstrated ability to maintain confidentiality.
Demonstrated ability to provide advice and assistance to senior administrators regarding sensitive and/or controversial subjects.
Demonstrated ability to maintain accurate records and files of work.
Demonstrated ability to independently establish priorities and successfully juggle competing demands in a high production office.
Strong understanding of the internet and Web-based technologies, including content management systems, image editing, social media, and more.
Bachelor's degree in related area and / or equivalent experience / training.
Understanding the research, teaching and public service conducted at a major research university.
Demonstrated ability to work as part of a marketing and communications team.
Working understanding of public-information programs at a major university.
Selected candidate will be required to pass a pre-employment criminal history background check.
SAFETY STATEMENT All UCSC employees must know and follow job safety procedures, attend required health and safety training, proactively promote safety at work, and promptly report actual and potential accidents and injuries.
EEO/AA The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
To ensure review of application materials by the hiring unit, they must be submitted on or before the initial review date (IRD) via the Staff Employment Opportunities web site; https://jobs.ucsc.edu. A computer is available at the UC Santa Cruz Staff Human Resources Office located at Scotts Valley Center. The Scotts Valley Center is located at 100 Enterprise Way, Suite E100, Scotts Valley, CA 95066. To learn more or to request disability accommodations, call 831-459-2009. Hearing impaired are encouraged to use the California Relay Service at 800-735-2922. UC Santa Cruz is an Equal Opportunity Employer.
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or protected veteran status. UC Santa Cruz is committed to excellence through diversity and strives to establish a climate that welcomes, celebrates, and promotes respect for the contributions of all students and employees.
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