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Program Manager, Communications/Thriving Earth Exchange (TEX)
American Geophysical Union
Location: Washington, D.C.
Type: Full Time
Title: Program Manager, Communications/Thriving Earth Exchange
Position Type: Full-Time
Location: Washington, DC
What we do and offer our team
AGU is a global community of 130,000 Earth and space scientists, advocates and experts. As the Program Manager, you will support a dynamic association that publishes peer-reviewed journals and scientific books and convenes the largest Earth and space science meeting in the world. Through our initiatives, such as mentoring, professional development and awards, AGU upholds and fosters an inclusive and diverse scientific community.
AGU offers our employees great benefits, including flexible work schedules, retirement savings options, as well as health, dental, life and disability insurance. AGU also provides exciting opportunities for professional development and tuition support.
AGU’s Workplace Values
We believe in accountability and ownership of work, by taking responsibility for decisions and results. We believe in member and customer service,and that they come first through providing high quality service.
We believe in excellence and giving it our all, through striving to be outstanding. We believe in integrity by doing the right thing, we achieve this by being honest and fair.
Our teams believe that with teamwork together we achieve more, we achieve this through collaboration. We believe in respect, that you earn it and give it, by open communication and collaboration.
What the Program Manager does
The Thriving Earth Exchange is an AGU Program that leverages Earth and space science for societal benefit. Thriving Earth Exchange helps community leaders and scientists work together to use science to advance local priorities related to sustainability, resilience, and environmental justice.
The Program Manager, Communications, primary role will be collecting, polishing, and sharing stories from individual Thriving Earth projects in ways that advance local priorities, build public understanding of science, and increase awareness of Thriving Earth Exchange and AGU. The communications manager will also design and oversee communications strategies for participant recruitment, develop and implement communications training for Thriving Earth participants and oversee all regular Thriving Earth Exchange Communications, including the newsletter and social media. This position will partner with AGUs Communications, Media and Marketing group.
Lead Project Communications (50%).
Manages all project communications, including receiving regular news and updates from projects, deciding if, how, and with whom to share those updates, adapting the updates, and sharing those updates.
Ensures the quality and consistency of materials that represent or individual projects.
Ensures communications assets have appropriate permission for use and collects/maintains permissions from volunteers and projects.
Manage regular Thriving Earth Exchange program communications (25%)
Works with partners, fellow Thriving Earth Exchange staff, and AGU CMM staff on the communications strategy that will ensure a steady influx of new participants.
Oversees the Thriving Earth Exchange
Manages Thriving Earth Exchange social media account and works closely with AGU social media managers on Thriving Earth Exchange-related content.
Manages the e-newsletter (manage an external contractor who produces the monthly newsletter), including content, subscriber updates and internal review processes in accordance with AGU’s CMM department.
Teaches and consults about communications (15%):
Provides instruction on communications strategies as part of training and onboarding for new volunteers with each new cohort launch, typically on a quarterly basis.
Consults, as requested, with project teams on their communications challenges or aspirations.
Contributes to AGU’s overall communication strategies and activities (10%).
Participates in regular AGU communications and editorial meetings and builds strong partnership with AGU CMM.
Develops and implements communication activities that build enthusiasm and support for the Thriving Earth Exchange, Community Science overall, and contributes to the cultural changes in science described in the AGU strategic plan and the Thriving Earth Exchange mission and vision.
Participates in regular program evaluation and improvement.
Other duties as assigned.
What the Program Manager brings to the team
5+ years of experience with a bachelor’s degree, or equivalent education and work experience.
Experience working in media and/or media outreach, especially related to science and/or community engagement.
Experience coaching and mentoring.
Experience in programs that engage volunteers, offer training, and build collaborative networks.
Experience managing communications across multiple countries and in multiple languages by working with translators. Ability to speak multiple languages is not required.
Ability to write concise, clear and engaging descriptions of technical topics.
Ability to bring creativity and originality to communications planning and implementation.
Experience managing communications across a distributed team with varied roles and responsibilities.
Professional experience using social media.
Ability to use web and communications software required for the job, including the ability to learn new software packages (e.g., Sitecore and WordPress)
Skill and facility in working in a matrixed organization.
Excellent verbal and written communication skills; ability to communicate effectively and culturally appropriately with people from many backgrounds and in many contexts, including great listening skills as well as the ability to communicate verbally and in writing.
Ability to represent the program and AGU well in public speaking roles: presentations, panels, interviews, etc.
Ability to interpret and apply program policies and values and make good decisions without direct daily oversight.
Ability to follow through on commitments and accept ownership of responsibilities and with utmost professionalism.
Must be able to perform responsibilities with composure under the stress of deadlines/requirements for accuracy and quality and/or fast pace.
Ability to exercise highest level of discretion on both internal and external confidential matters.
Ability to manage contract workers (e.g., newsletter editor, contractors for short-term initiatives).
The successful candidate for this position will be subject to a pre-employment background check and verification of vaccination against COVID-19 by the date of hire as a condition of employment, subject to requests for any legally required accommodation.
AGU proudly offers a casual work environment, excellent compensation, generous work-life opportunities, and an outstanding benefits package.
AGU is an Equal Opportunity/Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply.
AGU supports 130,000 enthusiasts to experts worldwide in Earth and space sciences.
Through broad and inclusive partnerships, AGU aims to advance discovery and solution science that accelerate knowledge and create solutions that are ethical, unbiased and respectful of communities and their values. Our programs include serving as a scholarly publisher, convening virtual and in-person events and providing career support. We live our values in everything we do, such as our net zero energy renovated building in Washington, D.C. and our Ethics and Equity Center, which fosters a diverse and inclusive geoscience community to ensure responsible conduct.
AGU was established in 1919 by the National Research Council and operated as an unincorporated affiliate of the National Academy of Sciences for more than 50 years. We were independently incorporated in 1972.
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