Job Title: Coordinator of Alumni & Family Programs, Job Class: Administrative, Division: Institutional Advancement, Reports to: Director of Alumni & Family Programs, FLSA status: Full-time/Exempt

SUMMARY:  This is an exciting opportunity to join an energetic and innovative Otterbein University Alumni & Family Engagement (AFE) team as Coordinator for Alumni and Family Programs. The mission of the AFE team is to deepen engagement with more than 26,000 alumni around the world and the Coordinator plays a key role in helping the team meet its goals. 

UNIVERSITY SUMMARY:  Historically progressive and building. That is the hallmark of Otterbein University and those connected to this private university nestled in the picturesque, historic Uptown Westerville district in central Ohio and minutes away from Columbus, Ohio’s largest city. Otterbein has set the pace by providing an educational experience that is progressive, innovative, and inclusive. Students come from towns throughout Ohio, as well as many states and multiple countries, enriching the campus through their individual and collective diversity. As a university that educates students of various racial, ethnic, and cultural backgrounds, we strive for and value a diverse faculty and staff that reflects our student population and Franklin County.   

Otterbein has been selected as one of 23 universities across the US and the first in Ohio to host a Truth, Racial Healing and Transformation Campus Center. Otterbein will work with its own campus community as well as the Columbus City and Westerville City school districts to create positive narrative change about race; promote racial healing activities; and erase structural barriers to equity and opportunity. 

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Assist with and staff programs and events for alumni & families that fulfill the mission of Otterbein University. 
• Create and implement reunion experiences for select classes and affinity groups, with initial focus on the 25th reunion. Build reunion committees, coordinate event details, implement marketing plan.
• Staff Greek Alumni Council, working in collaboration with Center for Student Involvement on meeting dates, agendas, and communication to Greek alumni volunteers.
• Act as project manager for the division’s constituent communication calendar and serve as the primary point of contact and liaison to the Marketing/Communication team.
• Design and build segmented content for the monthly Cardinal E-news, special event eblasts, and other projects as needed. 
• Market alumni & family content through website and social media communications avenues.
• Create and manage alumni registration pages using campus software and maintain current alumni webpages using the content management system
• Manage video engagement series.
• Partner with Annual Giving staff to ensure collaboration on engagement to giving initiatives.
• Serve as Institutional Advancement's primary on-campus event and conference logistics contact, including booking and invoicing, event preparation work (moving tables, chairs, boxes, etc.), and various administrative duties as directed.
• Represent the University through applicable professional organizations.

SUPERVISORY RESPONSIBILITIES: Student staff and volunteers.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Otterbein University requires all employees to receive a COVID-19 vaccine or have a medial or religious exemption approved by the University HR Director.   Proof of vaccination or an approved exemption must be submitted to the University Human Resources department prior to the employees start date.  Finalist candidates who would like to request information regarding religious and medical exemptions will be directed to the HR Director Scott Fitzgerald for details.

 EDUCATION and/or EXPERIENCE: 

• A Bachelor’s degree is required for the position.
• Must work as a team member and work effectively with volunteers.  
• Self-motivated and able to balance competing deadlines and manage multiple and often shifting priorities.
• Ability to build strong relationships and professionally represent the University brand.
• Experience working with social media platforms to engage audiences. 
• Willing to travel and maintain evening and weekend hours occasionally. 
• Strong organizational, oral/written communication, creative writing, and leadership skills, and must be willing to take initiative. 
• Special event planning and social media communication with public relations experience is highly desirable.
• A minimum of two years professional experience in a related field is preferred. 
• Previous success in program/event planning and implementation in a college, corporate, or non-profit setting preferred.
• Design skills using Constant Contact, InDesign, and Publisher preferred.

CERTIFICATES, LICENSES, REGISTRATIONS: N/A

LANGUAGE SKILLS: Ability to understand and work with all nationalities over the phone and in person. Solid writing, proofing and editing skills. AP style experience recommended. 

TECHNICAL SKILLS: The candidate must have excellent computer skills and should have experience using database software.   Applicants must be able to demonstrate proficiency in Microsoft Office products. Candidates should have experience actively utilizing social media. Experience using Google, excel, Constant Contact, Publisher, Microsoft Office and content management systems is desirable.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sitting for periods of time in front of a computer; constant interaction with students, faculty, alumni, community; standing or sitting for periods of time at various functions. Must be able to meet regular and predictable attendance standards. 

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Duties performed primarily in an environmentally controlled office.

This description is intended to indicate the kinds of tasks and levels of work difficulty that will be required of positions that will be given this title and shall not be construed as declaring what the specific duties and responsibilities of any particular position shall be. It is not intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision. The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind of level of difficulty.

 Otterbein University is an Equal Opportunity Educator and Employer.

 Otterbein University is committed to providing a welcoming environment free from unlawful discrimination. To this end, the University prohibits any form of discrimination against any person on the basis of race, color, sex, gender, pregnancy, religion, creed, marital status, partnership status, age, sexual orientation, gender identity, gender expression, national origin, disability, military status, or any other legally protected status in its programs and activities. However, the University’s commitment to a nondiscriminatory environment is not intended to abridge unduly its commitment to academic freedom, free speech, or its educational mission. Inquiries or complaints regarding any form of discrimination or harassment may be directed to: Scott Fitzgerald Director of Human Resources and Legal Affairs, Title IX Coordinator, 614.823.1130