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1. Provides a high level of expertise in social media and mobile implementation. Develops, recommends and manages complex workflows involving all web communications and other digital assets. 2. Monitors Yale presence in social media. Recommends strategic approaches to new social media options. 3. Advises Communications Officers on social media content; edits and posts multiple communications daily to create an active, impactful presence for Yale University in the social media sphere. 4. Understands and serves as back-up production officer for all communications systems; works with colleagues to assign production coverage schedules. 5. Manages relationships with campus partners and clients with a heavy focus on customer service and the ability to influence. 6. Works collaboratively with interactive teams to create a seamless communications effort, with the goal of ensuring Yale's pre-eminence in communicating its key programs and stories. 7. Maintains shared server resources. 8. Serves as manager/architect for all communication installed technology. Maintains inventories, negotiates replacements, and serves as interface to IT services for key technologies. 9. Troubleshoots technical issues for communication staff; interfaces with DSP Team 3 for assistance with unresolved issues. 10. May perform other duties as assigned.
Posting Position Title: Communications, Digital Officer
Required Skill/ability 3: Facility with Adobe Creative Suite and related products. Strong sense of discretion, propriety, and situational awareness. Eagerness to learn and try new things. Readiness to perform other duties as assigned.
Required Skill/ability 1: Sound news judgement and a sense of story. Ability to write with clarity, accuracy, brevity, and authenticity. Competency and facility with major social media platforms and related technologies, including but not limited to Facebook, Instagram, Twitter, LinkedIn, TikTok, and Sprout Social
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Communications Officer for Social Media
Required Skill/ability 2: Ability to manage multiple simultaneous priorities and meet deadlines. Ability to work both independently and in close collaboration with others, in the office, out and about on campus, and remotely. Ability to produce and facilitate custom graphics for social media publication. Ability to take and edit photos and short videos.
Bachelors Degree and five years of experience working in complex organizations or an equivalent combination of education and experience.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
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