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AIEA: Association of International Education Administrators
Location: Durham , North Carolina
Type: Full Time
Generous benefits package.
Telecommuting is allowed.
The Assistant Director for Communications and Membership of the Association of International Education Administrators serves as coordinator of the membership program for the association, including recruiting and retaining members, managing and maintaining the member database, processing new membership applications, and developing and implementing membership strategy. This position also directs communications strategy for the Association, including membership and conference promotion, social media, communications related to programs, a biannual newsletter, and other communications-related projects. The Assistant Director for Communications and Membership reports to the Associate Director.
Note: The Association of International Education Administrators is an international professional association of over 800 members from around the United States and in other countries. Members are senior leaders (i.e. Vice Provosts, Vice Presidents, Deans) in international education.
The AIEA Secretariat is located in Durham, NC. Highly qualified remote candidates may be considered. The minimum salary for this position is $50,000 with a generous benefits package.
Manage Membership Services:
Manage member services and membership processes for AIEA, which includes coordinating and maintaining a membership database consisting of 800+ members, including the collection and organization of member information
Develop and execute plan for maximizing engagement of members
Implement new member onboarding process
Track and report membership data
Ensure maintenance of up-to-date procedural manuals, directives and related membership
files and records.
Develop goals and strategies to help drive membership renewals, recruitment, retention,
and consider new revenue streams for the Association
Organize and develop new membership procedures to increase accuracy and efficiency
Serve as second tier for Member Support after the Administrative Assistant
Coordinate membership marketing campaigns
Develop and implement member relations plan, including member recruitment/growth,
retention, and re-engagement strategies
Manage AIEA listservs for committees, and professional development programs
Process member applications as a back-up to the Administrative Assistant; streamline
processing procedures with Administrative Assistant
Oversee transition to new membership platforms as needed
Recommend CMS platforms if needed; manage relationship with CMS platform and
training of other staff
Make regular member and non-renewed member calls.
Facilitate quarterly new member orientations
Serve as liaison for Secretariat for Membership Outreach and Awards committee and
participate in committee conference calls
Recruit diverse members from a wide variety of institution types; from within and outside
the U.S.; and from a variety of backgrounds.
Update all membership-related website pages on www.aieaworld.org
Maintain member listserv and committee listservs
Develop annual communication plan; implement plan.
Develop and implement campaigns around AIEA conference, signature programs,
publications, awards, leadership nominations, membership, and other events that may
Develop and maintain lists of potential members, international education organization
contacts, and other relevant stakeholder data
Manage social media accounts for the organization.
Write and distribute press releases
Coordinate regular e-blasts to membership and distribution list.
Maintain frontpage of AIEA website, AIEA resources, Members in the News, Newsletter
Track, analyze, and report on performance of all communications, online advertising, and
website, produce reports on this information as needed
Manage the process of collecting user feedback, both external and internal, to review
association communications and promotional messaging
Manage AIEA archives
Manage AIEA resources on AIEA website
Approve AIEA member listserv messages
Monitor metrics and trends within the industry
As needed: support AIEA publications
Communications: Annual Conference
Manage and implement campaigns for conference call for promotions and registration promotion, including advertisements, social media, targeted email campaigns, and one- on-one targeted outreach.
Create resources for Board members and Conference Committee members to assist in promotions.
Manage all pre/post-conference promotion.
Work with Associate Director for initial promotion of partnership/sponsorship
Work with Conference Planner on signage needs and production on-site.
Manage LinkedIn Conference group annually.
Coordinate communications to and process for conference delegations
Create conference publication (stand-alone or part of larger program) with information
about AIEA programs, board, awards, etc.
Step in on-site at the conference as needed at the conference at any time for support tasks
Support AIEA Governance:
Support Executive Director, Associate Director, AIEA Board, Executive Committee, and AIEA Committee Chairs as requested and needed
Provide comprehensive support in AIEA’s short and long-term strategic plan
Serve as liaison to AIEA committees and taskforces as needed.
Supervise Student Workers and Volunteers:
Hire, evaluate, and supervise any membership or communications-related volunteers
How to apply:
Send resume, cover letter, and required writing samples to email@example.com
Skills and Knowledge required
Knowledge about association trends and experience working with member associations
Strong communications and social media background
Strong ability to recruit and maintain members
Excellent organizational and interpersonal skills; ability to work harmoniously with other
staff and senior leaders
Ability to prioritize work under multiple deadlines and to work successfully with minimal
supervision with positive attitude
Excellent analytical, written, and verbal communication skills
Exemplary attention to detail
High level of professionalism
Flexibility and adaptability
Customer service mentality and willingness to go the extra mile for members
Ability to anticipate and meet needs
Ability to work well under pressure
Team player mentality
Ability to self?motivate, take initiative, and multi?task
Proficiency with the Microsoft Office suite (i.e., Word, Excel, Powerpoint). Experienced
in producing, editing, and uploading digital content to social media sites such as
Facebook, Twitter, LinkedIn, Hootsuite, etc.
Graphic design experience highly desired
Experience with member associations
Bachelor degree (in a field related to communications or business preferred). Masters
3-5 years project communications and/or membership recruitment experience
About AIEA: Association of International Education Administrators
The Association of International Education Administrators (AIEA), a membership organization formed in November 1982, is the only association specifically focused on international education leadership.
The Association of International Education Administrators is a member organization that equips leaders to shape the future of higher education in a global context.
AIEA members embrace the following values:
Ethical and Innovative Leadership
AIEA members are guided by respect for the dignity and rights of one another, and operate on the principles of civility, integrity, and professionalism to advance the internationalization of higher education and to make meaningful contributions to society.
Equity and Inclusive Excellence
AIEA members adhere to the tenets of fairness and reciprocity to integrate diverse voices in developing the strategy, policies, practices, and structures of higher education in a global context.
Curiosity and Respect
AIEA members recognize and value the benefit in learning from one another’s experience and expertise and are willing to engage in the free exchange of ideas through dialogue and collaboration.
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