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1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University's position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned.
Preferred Education: Experience in a complex, matrixed setting. Experience communicating and promoting topics related to entrepreneurship, scientific innovation, innovation and economic development.
Preferred Education, Experience and Skills: Experience in a complex, matrixed setting. Experience communicating and promoting topics related to entrepreneurship, scientific innovation, innovation and economic development.
Required Skill/ability 5: Excellent communication, interpersonal, presentation, and organizational skills. Appreciation and respect for principles of diversity, equity, inclusion and belonging. Ability to engage with diverse audiences (age, gender, nationality, race/ethnicity, profession, sexual orientation, etc.)
Posting Position Title: Communications, Senior Officer
Required Skill/ability 3: Proven ability to translate innovative scientific research and Yale ventures enterprises into compelling stories. Ability create and publish content and participate in the content strategy process.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Yale Ventures, Director of Innovation Community
Required Skill/ability 1: Demonstrated interpersonal and collaborative skills, including the ability to work closely on teams of senior stakeholders within the university and to interface with numerous internal and external stakeholders.
Required Skill/ability 4: Strong understanding of social media, website management and email marketing. Demonstrated ability to be adept at social media. Analytical skills and agile with analytic tools such as Google Analytics, Tag Manager, Hubspot, Pardot, Marketo, Optimizely, etc.
Required Skill/ability 2: A strong customer-service orientation toward the needs of inventors and entrepreneurs.
Bachelors degree in English, Journalism, Communications or related field and eight years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.
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