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Department of Political Science Job Code: Marketing & Communications Professional 1 – Communications Generalist (8341CG) Working Title: Communications Associate
The Communications Associate serves as the main point-of-contact for all communications and marketing in the Department of Political Science and the Center for the Study of Political Psychology (CSPP). As such, they are in contact with faculty, undergraduate and graduate students, staff, and outside constituencies, including the professional media community, alumni, donors, and visitors. This position calls for a self-directed, detail-oriented, and versatile communications professional who is strongly committed to generating engaging content while ensuring accuracy and timeliness of information. The successful candidate will also need to bring that detail-oriented awareness to their work with the Director of Undergraduate Studies (DUS) and administrator to coordinate the undergraduate and graduate curriculum and course schedule – using this work as a window into the greater department to inform future communication and marketing projects.
This position is up to 40% remote (two days/week), and the desired start date is August 22, 2022. Candidates with diverse backgrounds and lived experiences are strongly encouraged to apply.
Communications Development and Management: 55%
Serve as primary point-of-contact and liaison for all matters relating to the department website, social media, alumni newsletter, and intranet. Includes requests from internal and external constituencies, policy and procedure questions, and problem resolution.
Develop internal and external communication strategies and messages to support website and social media content and increase user traffic. Implement and review web and social media analytics to measure success and identify trends, in order to initiate recommendations for improvement based on data to the administrator and chair. Stay up-to-date on the latest communication tools and practices.
Responsible for all communications content to be correct, up-to-date, and compliant with accessibility standards, University and College of Liberal Arts (CLA) brand and style standards. Conduct content research to inform content development. Translate large volumes of information into clear, concise, user-friendly language and formats. Collaborate and confirm regularly with stakeholders to ensure accuracy and clear organization of information.
Create a visually exciting site that fits within the set format of the CLA content management system (CMS). Create and consult on content, including profiles of research, faculty, graduate and undergraduate students, and alumni.
Act as primary editor for the website, maintaining all resources (faculty, graduate, undergraduate, equity & diversity, colloquia, etc.). Develop schedule of website updates, including updating photos, publications, awards, graduate student placement, etc.
Create, edit, publish, and share content across the department’s social media accounts (Facebook, Twitter, LinkedIn, Instagram, YouTube).
Create and consult on content for the alumni newsletters. Maintain up-to-date list of topics for features, including the Chair’s Note.
Coordinate with CLA Office of Institutional Advancement to manage production of alumni newsletters, including distribution schedule (four times/year).
Design, write, and distribute weekly newsletter to declared political science majors and minors, via the majors & minors listserv. Collect information and opportunities of interest to students on an ongoing basis, including updates on courses, special events, internship and employment opportunities, etc.
Update the listserv weekly with the emails of newly declared majors and minors. Coordinate the flow of information, items of interest, and declarations with the Political Science Undergraduate Advising Office.
Act as primary editor for the intranet, maintaining and regularly updating all resources. Create and consult on content with staff subject matter experts.
Serve as first point-of-contact for maintaining and updating the Center for the Study of Political Psychology (CSPP) website. Coordinate with CSPP Director and graduate RA as necessary.
Prompt and assist faculty and graduate students to create and keep their CLA Directory profiles current.
Be a member of and departmental representative to the Forum of Liberal Arts Communicators (FLAC). Learn from peers and contribute to best practices and case studies.
Marketing and Publicity: 20%
Publicize department events, including alumni and public engagement events, visiting speakers, graduate colloquia, undergraduate groups, co-sponsorships, and the activities of the Political Science Undergraduate Advising Office. Develop marketing plans and coordinate with faculty, staff, students, and organizations outside the department as necessary.
Design announcements, event postings, flyers, and other promotional materials, both digital and in print. Ensure up-to-date event information on the University’s events calendar (LiveWhale) and CLA’s Upcoming Events listing.
Proactively advertise and promote department courses, especially undergraduate offerings (to boost enrollment). Celebrate faculty and graduate student awards across platforms. Act as primary contact to faculty for promotional and news-sharing needs.
Collaborate with undergraduate and graduate staff to create marketing materials for prospective students.
Field media inquiries, directing to appropriate faculty or staff member as necessary. Assist as requested in creating press packets for news outlets highlighting faculty/student/alumni achievements. Assist as requested in creating materials in support of alumni and/or donor relations.
Curriculum Coordination: 20%
Primary Collaborative Course Scheduling (CCS) contact for the department. Confirm, enter, and maintain annual course schedule and updates (including faculty, graduate, and adjunct instructors, and TAs), to be posted on Class Search. Confirm course cancellations with CLA Undergraduate Education (CLA UGE).
Prompt faculty and other instructors to enter and update course descriptions in ClassInfo; assist as requested.
Primary Electronic Course Authorization System (ECAS) contact for the department. Serve as the primary source of information for department members on ECAS policies and procedures. Advise faculty and other instructors on timelines, requirements, and best practices. Manage and meet all related deadlines.
Manage new course consultation process, including external requests from other units and internal requests for other units. Consult and provide support for preparation of departmental Program and Curriculum Approval System (PCAS) proposals and updates.
Assist Director of Undergraduate Studies (DUS) and administrator with curriculum and course scheduling projects as requested.
Monitor and meet all applicable deadlines. Independently troubleshoot and manage day-to-day functions associated with position.
Work independently and as a team member with limited supervision. Coordinate and work collaboratively with other department staff.
Attend and participate in department staff meetings and strategic planning.
Other departmental duties and responsibilities as assigned and/or required.
BA/BS degree, or a combination of related education and work experience to equal four years.
Two years of experience working in a higher education setting.
Demonstrated commitment to promoting a culture that respects and advances diversity, equity, and inclusion.
Demonstrated initiative and willingness to go the extra mile to provide outstanding service. Self-directed, curious, proactive, and with a positive attitude.
Experience developing for, contributing to, and editing in a Drupal CMS.
Experience working with Facebook, Twitter, LinkedIn, Instagram, and YouTube.
Strong written and verbal communication skills across multiple platforms, including proofreading and editing.
Excellent attention to detail.
Strong interpersonal skills and a proven ability to develop and maintain positive professional relationships with a diverse community of faculty, staff, students, and administrators.
Ability to work independently and as a dependable team member, successfully managing a large workload that includes multiple commitments, competing priorities and deadlines, and ambiguity.
Excellent organizational and time-management skills.
Successful problem-solving and decision-making skills.
Ability to think broadly while continuing to pay attention to quality and the details.
Strong computer skills to include Microsoft Office, Google applications, and Zoom.
Experience with Adobe Creative Cloud (InDesign, Photoshop, Illustrator, Acrobat Pro), Canva, and Asana.
Experience with UMN Systems: CCS, ECAS, PCAS, ClassInfo, LiveWhale.
Salary range: $38,000-$66,000, depending on qualifications and experience.
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.
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