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Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its nine colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United Kingdom.
The University offers a comprehensive benefits package that includes medical, dental, and vision insurance; flexible spending accounts; retirement plans; life insurance; short and long-term disability; employee assistance program (EAP); tuition remission; and generous time off.
Successful candidates should have a knowledge of and commitment to the goals of Jesuit Education.
Department: Information Technology
Campus: Rose Hill (RH) - Bronx
The IT Communications Manager is responsible for managing an overall strategic marketing & communications plan for the Office of Information Technology (OIT); includes strategy for communicating & collaborating with business partners, as well as internally within VP_IT. Additionally, representing the OIT brand, strategy, vision, mission, reputation, etc., in public, and to VP_IT and business partners, through oral, written, and visual communications.
The IT Communications Manager attends site events, project meetings, status meetings, etc.; composes and provides editorial expertise for news stories/articles published in online and print publications, including the WordPress site Info Tech News; composes written and visual communication materials for multimedia, including email, print, online, digital signage, social media, and OIT's web sites. The incumbent will be required to be available after hours for crisis communications related to outages and emergency situations.
Manages OIT's strategic communications plan, encompassing objectives, goals, and tools for all written, spoken, visual and electronic interactions with IT team members, business partners, and external audiences, as appropriate.
Promotes public relations strategies that will positively influence public opinion, and promotes ideas, products, and services.
Prepares and sends messages, including monthly workshop email; IT updates; outage and service interruptions; CIO updates; and internal updates for IT staff; and general updates to the Fordham community. Identifies appropriate audiences for each.
Assists with editing and dissemination of documentation of services and user guides.
Manages the IT email account and calendar, responds to inquiries from the community.
Supports the VP/CIO and the executive team in problem-solving, strategic decision-making and planning for the future of the organization.
Oversees WordPress sites (Info Tech News & Events Calendar, Tech Help Video Library) including general backend maintenance and troubleshooting, creating new content, curating content, assisting other staff who need to post content.
Manages graphic designer, WordPress consultant, student workers, and other assistants. Interviews and hires new student workers, as needed.
Works closely with a graphic designer to create visual communications for print and online purposes on an as needed basis.
Manages campus digital signage submissions from IT. Reviews submissions for clarity and adherence to established guidelines/governance. Uploads, schedules, and publishes messages to the digital signage system. Works with the graphic designer, creating slides for IT messaging to display on internal screens and/or campus community screens.
Edits Annual Report and other documents coming from IT and going to University VPs.
Performs other tasks as assigned.
General Manager Functions
Managerial responsibility within a function.
Distills complex subjects into key messages.
Assists directors in crafting and delivering difficult project messages.
Communicates status, progress, and impact to management.
Resolves issues in a timely manner.
Bachelors degree in communications, marketing, advertising, business administration, public relations or another relevant discipline.
2-4 years of relevant experience.
Demonstrated understanding of Fordham's culture and environment, as well as the technical, business and cultural environment of higher education in general.
Familiar with teaching environment, curriculum development and processes.
Strong skills in the performance of the following are required:
Independent management of own work flow and work outcomes.
Ability to interact professionally with staff, faculty and students.
Fordham University is committed to excellence through diversity and welcomes candidates of all backgrounds.
Fordham is an Equal Opportunity Employer – Veterans/Disabled and other protected categories
Fordham Founded in 1841, Fordham is the Jesuit University of New York, offering an exceptional education distinguished by the Jesuit tradition to more than 16,000 students in its 9 colleges and schools. It has residential campuses in the Bronx and Manhattan, a campus in West Harrison, N.Y., the Louis Calder Center Biological Field Station in Armonk, N.Y., and the London Centre in the United kingdom.
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