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The Department of Emergency Medicine within the School of Medicine at the University of Washington is comprised of core faculty, contracted faculty, courtesy faculty, resident physicians, and fellows spread across three major sites: Harborview Medical Center (HMC), University of Washington Medical Center (UWMC & NW), and Seattle Children's Hospital (SCH). Emergency Medicine (EM) faculty represents the front line in HMC and UWMC hospital emergency departments and serve the City of Seattle, King County, and WWAMI (Washington/Wyoming/Alaska/Montana/Idaho).
Emergency Medicine has an outstanding opportunity for a Public Information Specialist to join their team.
POSITION PURPOSE The incumbent in this role will partner with senior leadership to support the Department’s communication and administrative operations. Success in this role requires a high degree of personal initiative, flexibility, and personal judgment with strong communication skills and an expert ability to organize and prioritize tasks. This position also requires an exemplary ability to adjust to rapid changes and the ability to perform all duties in a manner that promotes a team concept that reflects the mission, vision and values of Emergency Medicine. This position is located at Harborview Medical Center and reports to the Department Vice Chair of Administration and Finance and the Department Chair.
DUTIES AND RESPONSIBILITIES COMMUNICATIONS - this position will spearhead the department’s communications initiatives
Serve as contributing writer (interview, edit, and write in-depth stories) for the EMERGENCY MEDICINE’s Website, EMERGENCY MEDICINE publications and social media accounts.
Manage the collection of all content (requests and follow-up) and coordinate editing of text content; work closely with faculty leadership to ensure projects are executed in a timely and efficient manner.
Provide regular updates to the website, follow established schedule of daily/weekly website updates; update news and events section weekly.
Ensure content and images are professional, accurate, timely and effective in communicating EM news and events, research, and programs.
Create and update faculty awards and honors (kudos) for monthly presentations, PowerPoint, website and hall monitor distribution.
Produce and edit internal newsletter. Work with Program leadership to develop web sections and pages; ensure content is reflected consistently throughout the site.
Utilize tools, relationships, and channels to promote communications that better the reputation and understanding of the EMERGENCY MEDICINE Research and Programs.
Contribute to and implement content strategy for all digital presences; monitor industry trends and provide analysis and improvements for online presences.
Conduct research for continual improvement and implementation of digital communications best practices.
Provide social media coordination, tweet according to Faculty Website Chair’s schedule. Develop strategies and content for alumni relations.
Follow the University's branding and social media guidelines and standards.
Identify opportunities to streamline communication within the Department staff and faculty through technology. Manage MS Teams and facilitate trainings on the systems for staff and faculty.
Attend Department events including but not limited to residency graduation, holiday staff recognition, spring faculty celebration in order to highlight in newsletters, articles for the websites, etc.
Maintain the intranet content.
ADMINISTRATIVE SUPPORT: This position will also support the Chair’s office with executive administrative management. The Administrative and Communications Specialist will provide back-up and ad hoc support to the Chair’s Executive Assistant. In this capacity, this role is charged with ensuring the smooth operation of the Chair’s office, assisting in supporting and achieving the goals of the Chair, and representing the department across the institution. This includes but is not limited to:
Complete complex tasks and projects quickly utilizing the right mix of independent judgement and consultation with the Chair; react with appropriate urgency and an unyielding sense of calm to situations that require a quick turnaround.
Organize executive-level meetings, activities and events; research and direct special projects as assigned.
Provide administrative support to department leadership such as the chair, medical directors, vice chairs, and/or section heads.
Assist Chair with faculty communication and meetings; including independently preparing agendas and material, gathering, synthesizing and disseminating information, attending meetings, drafting and editing comprehensive meeting summaries, compiling action items and managing follow-through on assignments.
Assist Chair with department communications which includes but is not limited to: preparing announcements of promotions, new appointments, the annual holiday address, etc.
Support the Chair and Academic HR with correspondence from the Chair’s office. This might include: new appointment letters, promotion letters, letters of reference, letters of support, nomination letters, etc.
Bachelor's in Social Sciences, Communications, or Liberal Arts plus two to three years of work experience in project management/implementation.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.
Excellent written and verbal communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask, priorities, adapt to change, and work well under pressure.
Strong interpersonal skills, with ability to handle and maintain confidential information.
Proficiency in MS Office applications: MS Word, Excel, PowerPoint, and Outlook.
Ability to work early morning, evening or weekends on occasion may be required to meet department goals.
Knowledge of UW systems and policies and procedures.
Application Process: The application process for UW positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select “Apply to this position”. Once you begin an assessment, it must be completed at that time; if you do not complete the assessment you will be prompted to do so the next time you access your “My Jobs” page. If you select to take it later, it will appear on your "My Jobs" page to take when you are ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed.
Founded in 1861, the University of Washington is one of the oldest public institutions in the west coast and one of the preeminent research universities in the world. The University of Washington is a multi-campus university comprised of three different campuses: Seattle, Tacoma, and Bothell. The Seattle campus is made up of sixteen schools and colleges that serve students ranging from an undergraduate level to a doctoral level. The university is home to world-class libraries, arts, music, drama, and sports, as well as the highest quality medical care in Washington State and a world-class academic medical center. The teaching and research of the University’s many professional schools provide undergraduate and graduate students the education necessary toward achieving an excellence that will serve the state, the region, and the nation. As part of a large and diverse community, the University of Washington serves more students than any other institution in the Northwest.
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