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Requisition Number: 20122601 Type of Employment: Full-Time Regular Number of Months: Months Employed: Number of Hours per Day/Week: 40 Daily Hours:
Summary Position Elon University is a selective, mid-sized private university renowned as a national model for engaged and experiential learning. To learn more about our university please visit our website at (www.elon.edu). Elon University is seeking an energetic, highly motivated, thoughtful, leader with strong interpersonal and organizational skills and a strong customer service focus. The Associate Bursar reports directly to the University Bursar and works as an integral part of a team to ensure compliance with university, state, and federal regulations governing student billing and payments including federal loans. This position will collaborate with colleagues across multiple departments, and programs, including Financial Aid and Accounting. This position serves as the principal reconciler with receivables and other deposits to the bank. Other responsibilities include processing all electronic payments, institutional loan programs, and audit assistance. This position supports third party billing and payment plan software as well as serves as primary liaison for PCI requirements and electronic deposits through gateways such as PayPal. The ideal candidate may have experience in banking, accounting, and accounts receivable. Experience in a higher education environment is preferred.
ESSENTIAL DUTIES AND RESPONSIBILITIES Reconciliations
Provide daily reconciliations for all deposits made from the Bursar's office, account receivables, and banking institution.
Provide monthly journal entries and bank statement reconciliations to the Director of Budgets and Cash Management in a timely manner to support month end close.
Ensure all reconciling items are identified with follow through to resolution.Receivables
Ensure compliance with federal and state regulations governing student payments and billing.
Manage student account receivables including follow up with students and collection processes as needed.
Work with collection agencies to place outstanding student account receivables.
Monitor outstanding student account receivables to ensure follow up with students and placement with collection agencies is timely.
Review the daily refund requests received online, analyze financial account activity to determine refund eligibility and process accordingly. Identify and process mandatory Title IV refunds to appropriate beneficiary.
Import daily file from university lockbox of payments received. Identify errors and process corrections. Research any issues that may arise such missing payments or incorrect payment amount. Loan Programs
Direct and administer the institutional Elon loan, and Elon Law Bar loan. Includes preparing and executing loan documents, as well as submitting information to the third-party servicer for repayment.
Administer the federal Perkins loan program which includes working with third-party servicer for repayment and following federal guidelines for closing the loan program.
Conduct exit interviews as needed.
Third Party Software
Work with Cashnet Account Rep to set payment plan parameters/dates for each billing semester, import installment payments into Colleague, trouble shoot payment plan issues with parents/students, import contract amounts onto bills prior to semester starting,
Maintain billing terms in Touchnet system, trouble shoot any technical issues with system into Colleague, transfer authorized user data into Colleague. Manage Touchnet reporting. Maintain Touchnet reporting.
Maintain all University credit card machines on campus, serving as the contact person for maintenance and troubleshooting issues, working with provider on any account issues, uphold and ensure appropriate PCI requirements.
Prepare audit schedules as needed for the institutional loan programs and receivable/cash accounts.
Respond to auditor requests for additional information.
Serve as a petty cash administrator for faculty/staff/students when assistance is needed. Coordinate cash replenishment orders with Wells Fargo through Cash Vault and create journal entries to send to Accounting to process.
Assist with Maintaining Office webpage including updating schedule of fees, due dates, and other relevant information. Establish a social media presence for the Bursar's Office to communicate important dates to remember and other relevant information.
Other duties as assigned by the University Bursar
Benefits of Working at Elon University
As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.
Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.
Employees at Elon enjoy a generous and comprehensive benefits package that includes:
28 annual days off, including holidays and vacation.
Immediate tuition remission for employees.
Retirement plan with an 8 percent contribution from the university.
Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
Free use of campus fitness facilities.
Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.
Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at three years of service. After four years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.
Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.
Education Requirements Minimum qualifications Bachelors degree required, concentration in business administration/accounting/finance/management or related field. 3 years progressively responsible experience in student financial services, banking, or related fields. Strong experience with electronic spreadsheets such as Microsoft Excel Experience demonstrating a focus on customer service and managing sensitive situations.Preferred qualifications 5 to 7 years of relevant experience including accounts receivable administration, bank reconciliations, billing. Higher Education experience student account experience and demonstrated understanding of student financial services. Experience with Touchnet, Cashnet and other student billing packages. Experience with Ellucian Colleague or similar ERP system. Working knowledge of financial aid Title IV regulations and generally accepted accounting principles.
Degree/Major: Length of Experience: Supervisory Experience: No
Supervisory Experience Detail
Special Skills or Experience Ability to manage sensitive and confidential information. Demonstrated evidence of problem-solving, organizational and communication skills. Ability to resolve problems in a professional and helpful manner. Excellent telephone etiquette and communication skills. Ability to convey information effectively both verbally and in writing. Demonstrated analytical skills with attention to detail. Demonstrated commitment to promoting inclusivity in the work environment. Strong and effective interpersonal skills; the ability to listen well and demonstrate sensitivity to and respect for individual needs. Ability to establish and maintain professional and productive working relationships at all levels across the University. Ability to prioritize responsibilities in a fast-paced environment. Ability to make informed independent decisions regarding student account resolution.
Special Instructions to Applicants
Posting Date: 06/07/2023 Closing Date: Open Until Filled: Yes
General Purpose of Position This position is responsible for supervising all receivable and tuition related functions within the Bursars Office.
Essential Duties and Responsibilities Supervisory responsibility for all cashiering and accounts receivable operations. Coordinate and ensure proper billing for tuition and fees within the department and with the offices of Financial Planning, Registrar, Academic Advising, Residence Life, and the Cannon Centre. Bill for, collect payments, and arrange for financial aid reimbursements for all graduate programs. Coordinate registration day activities for all undergraduate and graduate programs. Update yearly official cost sheet, catalog pages, and website content. Communicate this information along with paperless billing requirements to all incoming freshmen and transfer students. Liaison to Application Technologies to maintain and implement new technology needs of the department, both long and short term in nature. Member of the campus Datatel users group that deals with technology initiatives. Maintain online billing and payment website. Work with credit card merchant provider on any account issues. Assure compliance with applicable federal regulations. Provide accounting reports on all receivables as needed for Comptroller and yearly external audit. Maintain adequate internal controls. Create and distribute yearly 1098T tax forms for all students.
Education and Experience Bachelors degree required, concentration in accounting/business preferred with at least5 to 10 years of relevant experience including accounts receivable administration, and financial reconciliation. Masters Degree preferred. Higher Education experience preferred.
Does this position require driving for the university? No
Elon University is an equal employment opportunity employer committed to a diverse faculty, staff and student body and welcomes all applicants.
Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elons experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs 'Focused on Student Success.' Elons more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.
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Elon University has built a national reputation as a premier student-centered arts and sciences university that values strong relationships between students and their faculty and staff mentors. Elon is ranked among the top-100 National Universities by U.S. News & World Report, with a No. 1 ranking for excellence in undergraduate teaching and No. 9 for innovation. Global engagement is central to Elon’s experience and the Institute of International Education has ranked the institution No. 1 in the nation for study abroad for 16 straight years.In addition, Elon is the only university in the nation ranked in the top-20 by U.S. News for excellence in all eight academic programs “Focused on Student Success.” Elon’s more than 7,000 students prepare to become the resilient, ambitious and ethical leaders the world needs, putting their knowledge into action on campus, in the community and around the globe.
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