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The Alumni Engagement Coordinator serves as receptionist, office manager, and volunteer manager. In addition to serving as the first point of contact for in-person and digital communications, major responsibilities include providing event support, supporting the Alumni Council, managing reunion volunteers, performing data entry and tracking, coordinating updates for the alumni magazine, and supervising student employees.
Essential Duties:
Responsibilities include, but are not limited to:
Serve as first point of contact for the office including: fielding phone calls and emails; greeting visitors; gathering information and answering questions; acknowledging alumni news and photo submissions
Support events including: assisting with event planning and execution of major on-campus and regional events; coordinating hotel blocks, transportation, and other vendor services; creating and managing online and onsite registration for events; coordinating reporting, nametags, itineraries, ticketing, and event items; performing event wrap-up functions
Coordinate all aspects of reunion committee volunteer engagement and management including: recruiting and training committee members/volunteers; developing, monitoring, and maintaining engagement and event strategies, goals, and timelines; coordinating design, messaging, and delivery of all forms of outreach through a variety of communication vehicles and meetings; serving as in-person event liaison
Support the Alumni Council including: managing communication with leadership and members; scheduling meetings and coordinating logistics; managing alumni awards recognition process and award citations; coordinating Council Emeriti newsletter
Work with Marketing and College Advancement team members on the creation of consistent, professional, and attractive communications including: coordinating webpages, social media, print and digital publications and invitations; managing the Alumni Engagement portion of the Juniata magazine, including training and supervision of the student writer of Class Notes magazine content, proofing, editing and some content creation; overseeing preparation and delivery of Class Notes letters
Supervise student assistants including: supervising, training, and assisting in hiring Juniata Associates and student assistants; coordinating delegation of work from directors to students; creating schedules, monitoring hours worked, and approving biweekly timecards
Manage data entry functions including: tracking event attendance, volunteerism, contact reports and remarks; managing volunteer data collection, entry, and reporting; managing data entry process for student assistants
Serve as general office manager including: coordinating alumni email marketing calendar; performing accounting functions such as paying invoices, making budget inquiries and transfers, making deposits, managing event cash boxes and Square POS transactions; ordering office and event supplies, recognition items, and promotional products; coordinating incoming and outgoing mail
Perform other duties as assigned
Juniata College is committed to cultivating an equity-minded and equity-engaged campus culture, one that is inclusive and supportive of its students, faculty, and staff. We believe that all members of the College community share the responsibility to engage, sustain, and leverage an interconnected learning environment in which difference is valued, equity is sought, and a sense of belonging is explicit. Juniata's strategic mission promotes diversity in every expression, and amplifies the College's commitment to equity, diversity, inclusion and access. We aim to evolve into a more global, equitable and ethical community, where all Juniatians live a life of inclusive belonging needed for becoming leaders who value and embrace human interconnectedness and dignity. Juniata invites and welcomes applicants from diverse backgrounds and perspectives. AA/EOE
Qualifications:
The successful candidate will be able to demonstrate the following:
Bachelor's degree, valid driver's license, and willingness to travel is required
Works independently within a strategic framework and institutional priorities
Maintains a collegial, cooperative, and collaborative working style with a diverse group of constituents and campus partners
Brings a keen ability to foster, build, and maintain relationships on all levels, which includes providing experiences that make constituents feel special
Possesses excellent written and oral communication skills, along with moderate skills in design and marketing
Utilizes excellent project management, organizational, and planning skills and has superior attentiveness to detail
Works with a proactive manner and the ability and inclination to formulate and to articulate opinions creating consensus and momentum
Has strong computer literacy with knowledge and understanding of the Microsoft Office Suite, coupled with the desire and ability to learn specialized software
Founded in 1876, Juniata College is a cohesive community of interesting, inquisitive, hardworking, and fun individuals who think deeply about who we are meant to be. The College has a strong reputation for excellent academics, personal attention, and state-of-the-art technological resources. Juniata students enjoy small classes, a challenging, flexible curriculum, collaborative student-faculty relationships, countless chances to learn by doing, and a lively campus offering lots to do and great new friends.
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