Knoxville, Tennessee
Tempe, Arizona
Washington, D.C.
Boulder, Colorado
Bethlehem, Pennsylvania
Chapel Hill, North Carolina
Riverside, California
Posted: 12-Sep-24
Location: Remote
Type: Full Time
Categories:
AMR Management Services is excited to offer a rewarding career opportunity for a full-time remote Program Manager to join our growing team of association professionals.
The Program Manager works collaboratively on assigned team(s) led by the Executive Director to execute programs and projects and ensure consistent and exceptional delivery of services contracted for by client(s). The Program Manager will manage and have oversight and decision-making of assigned programs, projects, and committees. The Program Manager has significant interaction with clients and volunteers and plays a key role in coordination and communication across a variety of functions. The ideal candidate will have strong project management skills and be able to take charge of projects from start to finish, while also reflecting AMR’s core values and effectively fulfilling the major responsibilities.
Core Values:
- Success Together
- Casual but Focused on Results
- Positive Workplace
- Flexible
- Ownership
- Get Stuff Done
- Lifelong Learning
- Transparent and Inclusive
Major Responsibilities:
- Ensures that programs, activities, and services needed to fulfill the service agreement are performed to meet AMR’s obligations.
- Serves as primary staff liaison to assigned committees and assists them in executing their goals and objectives. Committee responsibilities include scheduling/coordinating meetings, drafting agendas in collaboration with committee chair, taking minutes and following up on action items.
- Manages all aspects of podcasts and webinars in coordination with committee chairs.
- Manage Association website - update content, contribute to content creation, answer inquiries, ensure news/events and job board are updated; remove/hide outdated pages, monitor, and report on website analytics.
- Manages all aspects of online member community – assisting users, troubleshooting, updating content, reviewing for accuracy, and other regular updates and maintenance as necessary.
- Develop and foster partnerships with key association contacts, sponsors, and partnerships.
- Manage association communications including print, online and social media platforms, recognizing and sharing content applicable to the association on a consistent schedule, monitor, report on analytics and implement strategies to maximize the association’s influence and reach.
- Provide a high level of customer service and monitor and respond timely to all member inquiries and requests (phone, email, web form)
- Provides conference support (pre, post and on-site) as assigned – manage speakers and sponsor programs, serve as staff liaison to program committee, create content for marketing materials, collect presentations, etc.
- Manage all aspects of CME program.
- Work independently as an individual contributor requiring little supervision/oversight but also have the ability to work collaboratively internally and with volunteer leaders as a strong team player.
Are you Qualified?
- Bachelor’s degree preferred.
- Five years or more of related experience in a similar business or industry. Prior association or association management experience a plus.
- Excellent time management skills – ability to organize and manage multiple projects/priorities.
- Proven ability to manage multiple, concurrent projects in a fast-paced environment within expected deadlines and budgets.
- Demonstrated superior level of customer service and time management.
- Proficiency in Microsoft 365 applications.
- Excellent interpersonal and communication skills including strong oral and written communication skills.
- Self-motivated to find and offer solutions to problems.
- Flexibility to accommodate the schedules of association leaders will be essential.
- The position will require availability for some evening and weekend meetings and occasional travel for webinars, conferences, and board meetings.
Need more reasons to apply?
AMR is dedicated to fostering a remote work environment that balances a relaxed atmosphere with focused work, providing our employees with challenging opportunities for personal and professional growth while maintaining a healthy life balance. We offer competitive compensation and an outstanding benefits package, including:
- Remote work
- Flexible schedules, including the option for half-day Fridays
- Generous paid time off, with 5 weeks of PTO
- 14 paid holidays
- Paid Parental Leave
- Comprehensive health, dental, vision, life, disability coverage, along with a 401k plan.
Plus, you’ll have the chance to collaborate with passionate professionals dedicated to achieving exceptional results and advancing the mission and visions of their organizations.
If you’re ready to be a part of a dynamic and expanding team, please apply by submitting your cover letter, resume and salary requirements.
We are committed to creating a diverse environment where everyone has an equal opportunity for success. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.