About us: 

Documented is dedicated to publishing journalism for and about New York City’s immigrant communities and the policies that affect them. We publish vital, actionable information for asylum seekers and undocumented immigrants living here, as well as hard-hitting and impactful news investigations that have driven policy changes in the city and state. Our original news stories cover the ground-level impact of shifts in labor policy, law-enforcement practices and bureaucratic requirements, the effects of new federal directives as well as Q&As and instructional guides that inform New Yorkers about food, health and financial aid, and legal issues. We have a growing individual donor program and a robust institutional giving program, with support from the Ford Foundation, Emerson Collective, the American Journalism Project, as well as a host of local NYC foundations. Our work has been referenced by The New York Times, The Washington Post, in federal lawsuits, at the New York City Council and many other places.

The role:

The Spanish Community Correspondent, Engagement, will play a pivotal role in strengthening our connection with the Spanish-speaking communities in New York through in-person event participation, online engagement, and content creation. This position will work closely with the Editorial, Development, Audience and Product teams to create content, organize events, represent our organization at third-party events, and engage with the community through online platforms including WhatsApp and Zendesk. 

The Community Correspondent will primarily work with the Editor in Chief, the Deputy Director of Communities and the rest of the Spanish Community team, to create content from the conversations held with Spanish-speaking immigrants and the organizations that serve them. 

Additionally, this position will be responsible for analyzing engagement metrics and reporting insights to the relevant teams to optimize our community engagement strategies. 

This is a part-time position based in NYC with a hybrid (in-person/remote) model.

Responsibilities 

• Organize and coordinate events targeted towards the Spanish-speaking, Latino communities, including cultural gatherings, workshops, and informational sessions.
• Represent Documented at in-person events relevant to the Spanish-speaking, Latino communities, fostering connections and promoting the Documented brand.
• Engage with the Spanish-speaking, Latino communities through online platforms including WhatsApp and Zendesk. This includes responding to inquiries, facilitating discussions, sharing relevant content and publishing Documented’s weekly bulletin on WhatsApp
• Maintain regular communication with stakeholders through various channels, including email newsletters, social media, and community forums.
• Create engaging content, including articles, guides, explainers, videos, and social media posts, based on insights gathered from community interactions.
• Monitor and analyze engagement metrics, identifying trends and opportunities for content creation. 
• Collaborate with other teams to develop and implement strategies to enhance community engagement and outreach.
• Provide weekly reports and updates on community engagement activities and performance metrics to relevant stakeholders.

Qualifications:

• Fluency in both written and spoken Spanish and English.
• Strong interpersonal and communication skills, with the ability to engage and connect with individuals from diverse backgrounds. 
• Experience preferred in event planning and coordination, with a focus on community-oriented events
• Proficiency in using online platforms and social media channels, particularly WhatsApp, Facebook and short form video platforms.
• Excellent writing skills, with the ability to create compelling and culturally relevant content.
• Analytical mindset with the ability to interpret data and derive actionable insights.
• Highly organized and detail-oriented, with the ability to manage multiple tasks and deadlines effectively.
• Passion for community engagement and a genuine interest in fostering connections within the Spanish, Latino communities in New York City.
• Familiar with New York City policies and social programs, and/or willing to learn new developments.
• Needs to live in NYC
• Must be able to work in the United States

Compensation and Benefits:

The base salary for this role is $25 an hour at 12 to 20 hours per week.

Deadline to Apply: Jan 3

Apply here: Link

A Note to Potential Candidates:

Studies have shown that women, trans, non-binary people, and BIPOC are less likely to apply for jobs unless they believe they meet every one of the qualifications as described in a job description. We are committed to building a diverse and inclusive organization, and we are most interested in finding the best candidate for the job. That candidate may come from a background less traditional to our field of work, and we welcome the opportunity for new perspectives into our work. We would strongly encourage you to apply, even if you don’t believe you meet every one of the qualifications described.

About Documented

Documented is a non-profit news site devoted solely to covering New York City’s immigrants and the policies that affect their lives. Critical to our mission is ensuring we break the cycle of extractive immigration reporting, for that reason we rely heavily on listening to New York’s immigrant communities. Their insights inform our work and we create journalism in response to their needs. We provide original reporting on the ground-level impact of shifts in labor policy, law–enforcement practices and bureaucratic requirements, and on the effects of new federal directives. And we’ll keep you updated on the most important news from elsewhere.

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