Digital Communications Specialist 3 - Strategic Digital Services - FT Days
University of California Irvine Health
Application
Details
Posted: 25-Jan-25
Location: Orange, California
Type: Full-time
Internal Number: 5954866
Digital Communications Specialist 3 - Strategic Digital Services - FT Days
Req ID: 94191 Location: Orange, California Division: Medical Center Department: Strategic Digital Services Position Type: Full Time Salary Range Minimum: USD $77,000.00/Yr. Salary Range Maximum: USD $139,200.00/Yr.
Who We Are
UCI Health is the clinical enterprise of the University of California, Irvine, and the only academic health system based in Orange County. UCI Health is comprised of its main campus, UCI Medical Center, a 459-bed, acute care hospital in in Orange, Calif., four hospitals and affiliated physicians of the UCI Health Community Network in Orange and Los Angeles counties and ambulatory care centers across the region. Listed among America's Best Hospitals by U.S. News & World Report for 23 consecutive years, UCI Medical Center provides tertiary and quaternary care and is home to Orange County's only National Cancer Institute-designated comprehensive cancer center, high-risk perinatal/neonatal program and American College of Surgeons-verified Level I adult and Level II pediatric trauma center, gold level 1 geriatric emergency department and regional burn center. UCI Health serves a region of nearly 4 million people in Orange County, western Riverside County and southeast Los Angeles County.
The Digital Communication Specialist, reporting to the Head of Consumer Digital Strategy, will work within the department of digital strategic services and in partnership with marketing and public affairs, to drive growth for UCI Health through digital channels, tools, and platforms. In addition to supporting ongoing maintenance and user experience optimization on our consumer-facing website(s), this position will be engaged on related initiatives such as reputation management, online scheduling, patient communications/messaging and other digital patient-facing content. The digital communication specialist will enable success for consumer digital and brand experience channels through project management, voice of the consumer advocacy, ongoing qualitative and quantitative analysis, and strategic recommendations. From a relationship perspective, the position will socialize digital strategy plans and recommendations, manage vendor relationships, collaborate with relevant department stakeholders. They must demonstrate a full understanding of industry practices and organization policies and procedures, as well as good judgment in selecting methods and techniques for obtaining solutions.
What It Takes to be Successful
Total Compensation
We offer a wealth of benefits to make working at UCI even more rewarding. These benefits may include medical insurance, sick and vacation time, retirement savings plans, and access to a number of discounts and perks. Please utilize the links listed here to learn more about our compensation practices and benefits.
Required Qualifications:
Understanding and experience with online metrics and analytics tools such as Google Analytics and/or WebTrends to determine online marketing and social media campaign effectiveness
Strong time and project management skills and comfortable with deadlines
Skill with Microsoft Office products, Word, PowerPoint, Excel and Outlook
Self-motivated and able to manage multiple initiatives simultaneously
Must possess the skill, knowledge, and ability essential to the successful performance of assigned duties
Must have excellent written communication skills
Must demonstrate customer service skills appropriate to the job
Knowledge of HTML
Knowledge of Dreamweaver, FrontPage
Creative problem solving skills
Bachelor's degree in Communications, Public Relations, English, Journalism, Marketing or other related field and/or equivalent combination of education and years of directly related work experience
At least 2 years working knowledge of social media vehicles and tools as well as strong grasp of social media industry trends and best practices
At least 2 years of experience creating and modifying web page content.
Ability to maintain a work pace appropriate to the workload
Ability to establish and maintain effective working relationships across the organization
Preferred Qualifications:
Bachelor's Degree in Communication, Marketing, English, Journalism or similar degree program
Conditions of Employment:
The University of California, Irvine (UCI) seeks to provide a safe and healthy environment for the entire UCI community. As part of this commitment, all applicants who accept an offer of employment must comply with the following conditions of employment:
Background Check and Live Scan
Legal Right to Work in the United States
Vaccination Policies
Smoking and Tobacco Policy
Drug Free Environment
The following additional conditions may apply, some of which are dependent upon business unit or job specific requirements.
The University of California, Irvine is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories covered by the UC nondiscrimination policy.
We are committed to attracting and retaining a diverse workforce along with honoring unique experiences, perspectives, and identities. Together, our community strives to create and maintain working and learning environments that are inclusive, equitable, and welcoming.
UCI provides reasonable accommodations for applicants with disabilities upon request. For more information, please contact UCI's Employee Experience Center (EEC) at eec@uci.edu or at (949) 824-0500, Monday - Friday from 8:30 a.m. - 5:00 p.m.
Consideration for Work Authorization Sponsorship
Must be able to provide proof of work authorization
Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI's unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities.