1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University's position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned.

Required Skill/ability 1:  Ability to think analytically, articulate ideas clearly, and write a wide range of copy. Skilled in authoring web content, news stories, talking points, and other materials with superb attention to detail and context. Skilled in translating academic content and adapting writing to a variety of audiences and media. Excellent editing, fact-checking, and proofreading skills.

Required Skill/ability 2:  Ability to develop & manage communications plans, identify communications vehicles relevant to key audiences, and transmit messages. Ability to understand community needs, incorporate community members' perspectives, and formulate communications. Demonstrated experience managing websites, strategic content planning. Proficiency using analytics to inform decisions.

Required Skill/ability 3:  Excellent organizational and project management skills. Ability to manage group decision-making processes and related procedures, budgets, and project timelines. Ability to manage relationships with agencies and freelance contractors.

Required Skill/ability 4:  A broad understanding of university culture. Ability to communicate and build relationships with a wide range of partners and constituents, including faculty and university leaders, in a complex organization. Excellent interpersonal, influencing, and diplomacy skills. Ability to negotiate new and ongoing priorities in a dynamic environment with transparency and diplomacy.

Required Skill/ability 5:  Ability to work with high degree of independence. Capacity to be proactive, manage multiple projects, and meet tight deadlines. Strong work ethic and eagerness to contribute in a highly visible, fast-paced environment. Commitment to confidentiality and integrity with attention to preserving and enhancing the reputation of the Office of the Provost and Yale.